PC loses network connection?

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Dana - 28 Oct 2008 21:44 GMT

Hi,

We're in a relatively new Windows 2003 Server environment w/ WinXP
wrkstations. We have 1 user (that I'm aware of) that periodically loses her
server connection (mapped drives disconnect). She's then forced to reboot.
Any ideas? How can I troubleshoot this?

Thx so much

D

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Meinolf Weber - 28 Oct 2008 22:06 GMT

Hello Dana,

Can be NIC driver problem but also DNS which sounds more correct. Make sure
that the NIC configuration uise not any external ip addresses. Do you have
a workgroup or domain setup?

Best regards

Meinolf Weber
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Dana - 28 Oct 2008 22:13 GMT

Hi Meinolf,
We're in a Domain. The PCs get their private IPs (192.168.100.x) from the
win2k3 server running DHCP. PC shows router's private IP as default gw &
win server's private IP as it's DNS. I assume that's the way it should be?

Thx,
D

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