Offline Documents

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Thozix - 24 Jul 2007 12:06 GMT

My server has crashed, without backup. I reinstalled everything, but now on
my cients, when i go to My documents, it won't open as the path is refered to
the crashed server name. I believe there are offline files, but I cannot
access the. On setting the user on the new directory, we can't migrate the
docs. Please help

Reply to this Message

Lanwench [MVP - Exchange] - 24 Jul 2007 17:36 GMT

> My server has crashed, without backup.

(I do hope you've remedied that and have a good backup plan in place
now....)

> I reinstalled everything, but
> now on my cients, when i go to My documents, it won't open as the
> path is refered to the crashed server name. I believe there are
> offline files, but I cannot access the. On setting the user on the
> new directory, we can't migrate the docs. Please help

Since you reinstalled the server (and I assume you didn't have another DC in
the domain), you created an entirely new AD domain - this means that none of
your old computer or user accounts will be valid, and must all be recreated.
. Did you disjoin the old domain, and then run /connectcomputer to join the
new one? You need to do that.

To get to the old cached offline files - I believe you'll need to contact
PSS to get CSCCMD 1.1.
Check out http://support.microsoft.com/kb/884739

Reply to this Message

Thozix - 31 Jul 2007 15:46 GMT

Thanks.

I went through the steps, but no success. when i check offline folder, i can
see the documents, but on opening the My Doc folder, I still get the message;
"The network folder, \\servername\users\user\My document, that contains My
Docs is not available.

> > My server has crashed, without backup.
>
[quoted text clipped - 16 lines]
> PSS to get CSCCMD 1.1.
> Check out http://support.microsoft.com/kb/884739

Reply to this Message

Lanwench [MVP - Exchange] - 31 Jul 2007 17:03 GMT

> Thanks.
>
> I went through the steps, but no success.

What steps specifically?

> when i check offline
> folder,

Where?

> i can see the documents, but on opening the My Doc folder

Where?

> , I
> still get the message; "The network folder,
> \\servername\users\user\My document, that contains My Docs is not
> available.

Move the cached files somewhere safe using the MS utility I mentioned, and
then disable offline files on the workstations. And I'd leave it disabled.
Move the data to the server (the user's shared folder).

>>> My server has crashed, without backup.
>>
[quoted text clipped - 17 lines]
>> contact PSS to get CSCCMD 1.1.
>> Check out http://support.microsoft.com/kb/884739

Reply to this Message