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Windows Server Forum / Small Business Server / SBS 2003 / August 2005

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RIS on SBS 2003 + ISA 2004

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Simon Gurner - 06 Aug 2005 15:21 GMT
We are running SBS 2003 with ISA 2004.  Since the upgrade we now have really
slow RIS installations.  Has anyone come across this, and what rules need to
be put in to allow access to RIS through ISA internally?

Many thanks in advance

Simon Gurner
Crina Li (MSFT) - 08 Aug 2005 04:51 GMT
Hi Simon,

Thank you for posting in SBS newsgroup.

From the description, I understand that the internal RIS clients
experienced slow connection to the RIS server through ISA 2004. If I have
misunderstood your concerns, please do not hesitate to let me know.

Based on my research, the similar issues were related to the TFTP traffic.

Different from ISA server 2000, ISA server 2004 treats each network
separately. The restrictions are implemented on each interface of the ISA
server. There is no definite 'Internal' network concept. The traffic from
the ISA server local to the internal network is also controlled by the
firewall policies.

For the current issue, the issue is probably caused because ISA blocks some
UDP packages of TFTP traffic. Here, I suggest you try the following steps
to see if the problem can be resolved:

1. Create a protocol definition for UDP port 1024-65000. Open ISA
management console, navigate to 'Server Name'\'Firewall Policy'. In the
right panel, click 'Toolbox' tab. Click 'New'->'Protocol'. In the wizard,
input the name such as 'RIS'->Click 'New' button. Select 'UDP', 'Send
Receive'. Define the port range from 1024-65000. Click
'Next'->'Next'->Click 'Finish' button.

2. Right-click 'Firewall Policy'->'New'->'Access Policy'. In the wizard,
input the name such as 'Rule for RIS'.->Select 'Allow'->Select 'Selected
protocols'. Click 'Add' button. Find the newly created protocol definition.
Add it into the list. Click 'Add' button to add both 'Local Host' network
and 'Lab' network objects into the source list.->Click 'Add' button to add
both 'Local Host' network and 'Lab' network objects into the destinations
list.->Click 'Next'->Click 'Finish' button to complete the configuration.

3. Click 'Apply' button to apply the settings. Navigate to 'Monitoring'
snap-in. Restart the ISA firewall service in 'Services' tab.

I hope the above information helps. If you have any questions or concerns,
please feel free to let me know.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Simon Gurner" <simongurner@sunrisetechnologies.co.uk>
| Subject: RIS on SBS 2003 + ISA 2004
[quoted text clipped - 8 lines]
|
| Simon Gurner
Simon Gurner - 14 Aug 2005 19:56 GMT
For anyone that is interested, I've managed to get this working now (with
thanks to Crina Li at Microsoft for pointing me the right direction...)

RIS uses TFTP, but the rule in ISA is for TFTP is only a single direction.
Here's what I did....

1) Create a protocol definition, called "RIS".  Allow "UDP" port 69 to
"Send/Receive", then "apply" the rule.

2) Create a new access policy as follows:

Name: RIS

Allow Rule

Selected Protocols: (user Defined) RIS

Source: Internal Network, local host

Destination: Internal Network, local host

3) Restart the firewall Service.

After this RIS starts and responds as before on ISA 2000.

Regards,

Simon Gurner.

> We are running SBS 2003 with ISA 2004.  Since the upgrade we now have
> really slow RIS installations.  Has anyone come across this, and what
[quoted text clipped - 3 lines]
>
> Simon Gurner
Crina Li (MSFT) - 15 Aug 2005 02:27 GMT
Hi Simon,

Thanks for your reply.

I am glad to hear the problem is resolved.  

It is my pleasure to work with you in this post.  If you encounter any
difficulties in the future, please submit the post to the newsgroup.  We
are glad to be of the assistance.

Again, thank you for using Microsoft newsgroup.  Have a nice day. :)

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

Signature

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.


=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Simon Gurner" <simongurner@sunrisetechnologies.co.uk>
| | Subject: Re: RIS on SBS 2003 + ISA 2004
[quoted text clipped - 37 lines]
| >
| > Simon Gurner
 
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