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Windows Server Forum / Windows Server 2003 / DNS / September 2006

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XP systems lose DNS server

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realitychx - 28 Sep 2006 18:17 GMT
Has anyone had a problem similar to this:
Server 2003 running DNS/DHCP... All XP enviroment.

For no reason at all, a machine can't find the name of a machine it just
knew.  the machine will be unable to contact the server through name
resolution, but via IP it works.  There are no hardware problems, there are
no network problems, and it isn't negativecache.

thanks in advance... I don't think this is an XP problem because the
machines work fine with IP address, and i've done the NegCache fix as a just
in case.
Frankster - 28 Sep 2006 18:29 GMT
This is a classic symptom of having both internal and external DNS entries
in the TCP/IP configuration of the machine.

Ensure that ONLY the internal DNS entry is in the TCP/IP properties of all
XP client machines.

Since you said that you are receiving the IP info from DHCP, ensure your
DHCP server is configured to pass out ONLY the internal DNS IP to the client
(may be the DHCP server itself if it is running your internal DNS).

Specifically, ensure that you are not using your ISP provided external DNS
server in the client's configuration.

-Frank

> Has anyone had a problem similar to this:
> Server 2003 running DNS/DHCP... All XP enviroment.
[quoted text clipped - 9 lines]
> just
> in case.
realitychx - 28 Sep 2006 18:43 GMT
Thank you so much... this system was configured by a consultant company (i
just started last week)... I told my Boss the very same thing when i started
dealing with this problem and he said "the consultant company said that
wasn't the case..."  I started to question myself, but i changed the
configuration to the way i thought would be best anyway (just like you
ocnfirmed only internal DNS servers/i created a backup DNS server as well)

God Bless you... I feel smart again!

> This is a classic symptom of having both internal and external DNS entries
> in the TCP/IP configuration of the machine.
[quoted text clipped - 24 lines]
> > just
> > in case.
Kevin D. Goodknecht Sr. [MVP] - 28 Sep 2006 18:42 GMT
> Has anyone had a problem similar to this:
> Server 2003 running DNS/DHCP... All XP enviroment.
[quoted text clipped - 7 lines]
> machines work fine with IP address, and i've done the NegCache fix as
> a just in case.

This can easily happen if you have a DNS server in TP/IP properties, that
does not support the local domain, such as your ISP's DNS.
The DNS Client service will stick to the last DNS server that gave it an
answer, for up to 15 minutes, or until the TCP/IP stack has been reset. So
if you have your local DNS in the preferred position and your ISP's in the
Alternate position, and your local is slow to respond (+1 Second), it will
ask the ISP's DNS, if it answers one way or they other (positive or
negative) the DNS client service will move the ISP's DNS to the preferred
DNS for 15 minutes and all subsequent queries for your local domain will
fail because your ISP's DNS cannot know, or should not know, anything about
your local domain, except that it does not exist.
Solution, don't use your ISP or any other external DNS that doesn't know
your local domain, in any position, on any interface, of a member of your
local domain.

Signature

Best regards,
Kevin D. Goodknecht Sr. [MVP]
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