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Windows Server Forum / Windows NT / Setup / June 2008

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Crash

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Justin Driggers - 02 Jun 2008 23:11 GMT
I tried updating my Video adapter drivers but now I get a blue screen with
the stop error "c000026c" it says it can't load the device driver. Now I
can't even reboot in VGA mode in order to delete that driver to put in the
new one. I can't even get the windows CD to boot with the SCSI hard drives I
have setup for this server.

Please help. I need to get this server back up and running for my company's
faxes.
Very Important!

Please help!!!
John John (MVP) - 03 Jun 2008 01:46 GMT
I assume you must have tried Last Known Good Configuration?

Boot to the Recovery Console and use the DISABLE command to disable the
new driver, use the LISTSVC command to list the drivers/services.  To
access the hard drive you will have to load the SCSI drivers from a
floppy diskette.  At the early stage when the setup programs start to
boot press F6 when prompted to do so, keep a eye on the prompts at the
bottom of the screen, if you miss the F6 prompt you will have to reboot
and catch it at the right time.  I find it strange that you can't boot
to Safe-mode, safe-mode doesn't load third party video drivers, it load
the Vga.sys driver.

Description of the Windows 2000 Recovery Console
http://support.microsoft.com/kb/22971

Adding Third-Party or Updated Driver During Windows Setup
http://support.microsoft.com/kb/220845/en-us

John

> I tried updating my Video adapter drivers but now I get a blue screen with
> the stop error "c000026c" it says it can't load the device driver. Now I
[quoted text clipped - 7 lines]
>
> Please help!!!
John John (MVP) - 03 Jun 2008 01:54 GMT
PS.  I forgot that I was in the NT.Setup group.  My Recovery Console
suggestions in the first post will work but you will have to use a
Windows 2000 cd or newer, NT doesn't have a Recovery Console.  For NT
use your Emergency Repair Disk to try to fix this.

John

> I assume you must have tried Last Known Good Configuration?
>
[quoted text clipped - 25 lines]
>> company's faxes. Very Important!
>> Please help!!!
 
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