Windows Server Forum / Windows NT / Setup / April 2005
broken network connections after a system restore?
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Ctein - 22 Apr 2005 10:35 GMT 4/21/05 Dear Folks,
I'm running Win2K, SP4. Can anyone here tell me what file name(s) network connection setting are stored under. I had to restore my system folder from backups after a crash; when I rebooted, I found all my network settings were gone. I'd rather just restore them from my backups than have to reprogram them all. Problem is, I don't know what files I should be looking for to restore. Help?
On a related note-- I tried to reprogram one network setting using the Connection Wizard-- everything went fine until I got to the last step of naming the settings. No matter what I typed in, Win2K kept telling me it was an illegal name and that I had to have at least one non-blank character and couldn't begin it with a period (neither of which was what I was typing in).
The event viewer tells me that RASMON can't run because it's unable to create the buffers it needs. Huh.
I'm stumped by that one. Anyone here gotta clue?
Thanks!
pax / Ctein
========================================== -- Ctein's Online Gallery http://www.ctein.com -- Digital Restorations http://photo-repair.com ==========================================
Dave Patrick - 22 Apr 2005 14:27 GMT These may help.
How to Perform an In-Place Upgrade of Windows 2000 http://support.microsoft.com/support/kb/articles/Q292/1/75.ASP
What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306952
Be sure to apply these to your repair install before connecting to any network.
http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095 E/W2KSP4_EN.EXE http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
| 4/21/05 | Dear Folks, [quoted text clipped - 25 lines] | -- Digital Restorations http://photo-repair.com | ========================================== Ctein - 22 Apr 2005 17:42 GMT Dear Dave,
Thanks for your fast reply! Taking your suggestions in reverse order...
I'll try applying that buffer-overrun patch as soon as I get things cleaned up. It may turn out to have something to do with my RASMON question. It doesn't explain why restoring the system from my backup didn't restore my existing network connection settings, does it? Plus... it's a bit hard to get the patch to install it, if I can't establish a network connection (dial-up, in my case, but that's an aside).
As for the memos in In-Place Upgrade... they don't help. That's what I'm trying to avoid doing. When the system first crashed and some modest restorations didn't do the trick, I tried that. Left me with a real mess to clean up, for the reasons mentioned in the memo, with LOTS of stuff broken! So I took a deep breath, wiped my system partition entirely, and did a full restore of it from my (one-day old) backup. Shouldn't that have given me back everything I had before, including my network connection settings???
Well, something obviously went awry, which is why I need to know where those settings are stored, so I can trying restoring those files again (from this, or an earlier, backup).
BTW, it was installing Microsoft Security patches that got me in this mess in the first place <wry smile>. Did it by the book, no problems, no interruptions. When I rebooted after installing the Microsoft-selected set of Critical Updates, Win2K couldn't successfully launch explorer.exe. Right after the 'welcome' chords and my background screen appeared, and just as the "start" toolbar started to appear at the bottom, Win2K threw up an "explorer.exe has generated errors and will shut down." message. I could get into Task Manager and run rudimentary stuff from there (so long as it didn't try to invoke Explorer, like a 'browse') but that was all. So I started in on my backups, which is where I am now.
pax / Ctein
========================================== -- Ctein's Online Gallery http://www.ctein.com -- Digital Restorations http://photo-repair.com ==========================================
Dave Patrick - 22 Apr 2005 18:00 GMT OK, it was difficult to tell but it looked like you only restored a portion of the operating system sub directory which is why I suggested the in-place upgrade.
This article may help.
How to Remove and Reinstall TCP/IP for Windows 2000 (Q285034) http://support.microsoft.com/?id=285034
If you need to go further than that then you might try removing all adapters, restart, then;
to display hidden devices, non-Plug and Play devices, and devices not attached to the computer (commonly known as "ghosted" or "phantom" devices) Save the following two lines as a file then execute.
--------------------------setdev.bat--------------------- set DEVMGR_SHOW_NONPRESENT_DEVICES=1 start devmgmt.msc ---------------------------------------------------------
Then, View|Show Hidden Devices to remove these devices.
Power down, replace the adapters, then at startup when the new hardware is detected choose 'Have Disk' and point to the latest drivers from the manufacturer's web site.
This might work but probably not. I'm guessing you'll probably be ahead to blow it away and start a new install.
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
| Dear Dave, | [quoted text clipped - 36 lines] | -- Digital Restorations http://photo-repair.com | ========================================== Ctein - 22 Apr 2005 18:24 GMT Dear Dave,
"...it looked like you only restored a portion of the operating system sub directory which is why I suggested the in-place upgrade."
Wow, practically like instant messaging <g>. Thanks again!
That's exactly what I tried first, in progressively more aggressive forms. Didn't fix the explorer crash. Finally I realized the obvious-- that it wasn't an existing file that was broken but it was something that the updaters had added (and restoring existing files wouldn't touch that, of course). So I went to try the in-place upgrade, which worked but left me with the ungodly mess of out-of-date stuff to clean up. So, finally, I took a deep breath, wiped the partition and did a full restore. Which got me into the lesser mess I'm in now.
OK, I looked at "How to remove and reinstall TCP/IP for Windows 2000"; it presumes that the net connections already exist. I'll give it a try to see if it breaks the 'can't create a new one' problem. But I'm taking it from your lack of comment that there's no simple file I can restore that holds my existing connections?
I'm right with you if that fails; my next step was to pull hardware and rebuild the system step by step.
I SOOOO don't want to have to do a clean install. I'd rather deal with the hassles of an in-place upgrade.
All this because of a Microsoft Security Update... we are not amused.
pax / Ctein
========================================== -- Ctein's Online Gallery http://www.ctein.com -- Digital Restorations http://photo-repair.com ==========================================
Ctein - 22 Apr 2005 20:54 GMT Dear Dave,
OK, more information (which is progress, of a sorts)...
I found the raspbhone.pbk, and the date on it is the most current changes I've made. So... I double-click on it to see what happens, and I get the following error message:
"Cannot load the Remote Access Connection Manager service. Error 711: The Remote Access Service Manager could not start. Additional information is provided in the event log"
Pull up the event log: two error messages--
Source: RasMan Event:20035 Description: The Remote Access Connection Manager failed to start because it could not create buffers. Access is denied. Data (words): 0000:00000005
followed immediately by ...
Source: Service Control Manager Event:7023 Description: The Remote Access Connection Manager service terminated with the following error: Access is denied.
There are buffer overflow patches mentioned in two Microsoft alerts: http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx
I've applied them both; no effect.
So, how do I go about fixing this? Is there a way I can just wipe out the connectivity stuff wholesale and reinstall it from my Win2K CD (without doing a clean reinstall or a full "update" repair, that is)? Or is this some registry problem? Or, Door Number 3? (I'll take the curtain, Monty!)
Thanks again for your assistance!
pax / Ctein
========================================== -- Ctein's Online Gallery http://www.ctein.com -- Digital Restorations http://photo-repair.com ==========================================
Dave Patrick - 22 Apr 2005 22:49 GMT This article may help. The permissions are probably incorrect.
How to Restore the Default NTFS Permissions for Windows 2000 http://support.microsoft.com/?id=266118
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
| Dear Dave, | [quoted text clipped - 40 lines] | -- Digital Restorations http://photo-repair.com | ========================================== Ctein - 22 Apr 2005 20:57 GMT Dear Dave,
P.S. ... Any chance applying Service Pack 4 again might fix whatever's broken, or is it just a waste of time? (My system is currently at SP4).
Thanks!
Ctein
Dave Patrick - 22 Apr 2005 22:49 GMT It shouldn't hurt.
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
| Dear Dave, | [quoted text clipped - 4 lines] | | Ctein Ctein - 23 Apr 2005 06:55 GMT Dear Dave,
OK, it's fixed! Checked the services, and, yup, Remote Access Connection Manager wasn't running. Attempts to launch it produced an "access is denied" message. Before going through the permissions repair process, I decided to try reinstalling SP4 (I have the full installer on a CD). That did the trick! Next time I booted up, my dial-up connections were live and present.
Thanks for your help, once again.
pax / Ctein
========================================== -- Ctein's Online Gallery http://www.ctein.com -- Digital Restorations http://photo-repair.com ==========================================
Dave Patrick - 23 Apr 2005 14:00 GMT Glad to hear it. Thanks for the feedback.
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
| Dear Dave, | [quoted text clipped - 12 lines] | -- Digital Restorations http://photo-repair.com | ==========================================
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