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Windows Server Forum / Windows NT / Setup / March 2005

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Errors after uninstalling Iomega ZIP drive on NT4

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Eugene F. - 20 Jan 2005 17:55 GMT
After uninstalling parallel Iomega ZIP drive from my computer I'm
getting errors on every boot-up.  The same error "OK" box appears 3
times.

It says: "Cannot find the file 'C:\Program' (or one of its components).
Make sure the path and filename are correct and that all required
libraries are available".

I tried searching the registry but was not able to identify the
offending entries.

Though these errors are just a mere annoyance I nevertheless would like
to get rid of them.

TIA, Eugene
Andrew Rossmann - 20 Jan 2005 22:23 GMT
[This followup was posted to comp.sys.ibm.pc.hardware.storage and a copy
was sent to the cited author.]

> After uninstalling parallel Iomega ZIP drive from my computer I'm
> getting errors on every boot-up.  The same error "OK" box appears 3
[quoted text clipped - 9 lines]
> Though these errors are just a mere annoyance I nevertheless would like
> to get rid of them.

 I assume you have checked all of these for anything possibly left
over:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
And the Startup folder off of the Start menu?

 I assume you have checked services and drivers to make certain
something is not left over?

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Eugene F. - 21 Jan 2005 16:59 GMT
Andrew,

Thank you very much for the reply.

> I assume you have checked all of these for anything possibly left
over:

> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
> And the Startup folder off of the Start menu?

Well, actually before posting my original question I just checked the
Startup folder and scanned the registry for "C:\Program" as exact
match.

Then I searched Web and Usenet further and found a reference to HLM
keys.  I found 4 entries with Iomega stuff.  Two of them pointed to no
longer existing directory and one to no longer existing executable.  I
deleted them and the problem disappeared.
BTW, none of them had missing quotation marks.
Folkert Rienstra - 21 Jan 2005 23:00 GMT
> Andrew,
>
[quoted text clipped - 13 lines]
> longer existing directory and one to no longer existing executable.  I
> deleted them and the problem disappeared.

> BTW, none of them had missing quotation marks.

Of course not.
Why on earth would a removal script not only *add* entries to the
registry when it's task is to remove them, but then do it in such a
bad way where as at installation time it had no such problems at all.

People should learn to read and comprehend before they spout.
Calvin - 20 Jan 2005 22:44 GMT
Hi Eugene,

The problem you are referring to is in fact commonplace, and is caused by the
poor way in which registry values referring to programme path are dealt with
when the pathname contains one or more spaces.

The following knowledgebase article http://support.microsoft.com/?id=220956 -
Err Msg: Cannot Find 'C:\Program' or One of Its Components  explains the problem
and how to correct the error in the registry.

CAUTION: If you are uncomfortable or unsure of what you are doing, when dealing
with editing the registry manually, I suggest you find experienced assistance. A
mistake in editing the registry may have catastrophic consequences rendering
your machine unbootable.

Although the article refers to AOL programmes causing this, I have seen
INNUMERABLE other instances - the root cause described in the knowledgebase
article is correct however, regardless of who caused it !

Hope this info helps.

Calvin.
Folkert Rienstra - 20 Jan 2005 23:53 GMT
> Hi Eugene,
>
[quoted text clipped - 18 lines]
>
> Calvin.
Jiri Tuma - 21 Jan 2005 13:08 GMT
What is bad on his answer, this problem is sure caused by missing quotes in
any of run registry keys or in shortcut running on startup.

> > Hi Eugene,
> >
[quoted text clipped - 18 lines]
> >
> > Calvin.
Folkert Rienstra - 21 Jan 2005 23:01 GMT
> What is bad on his answer, this problem is sure caused by missing quotes in
> any of run registry keys or in shortcut running on startup.

Lol, utterly clueless as well.

> > > Hi Eugene,
> > >
[quoted text clipped - 18 lines]
> > >
> > > Calvin.
Calvin - 23 Jan 2005 02:40 GMT
Hi Jiri,

This 'Folkert' person should obviously learn to practice what he obviously
spends SO much time preaching !!

He's now on my ignore list :-)

Calvin.
PeoplePC - 13 Mar 2005 02:27 GMT
There is no problem. You used the run command right? Try C:\PROGRAM~!\
directory. Then it means C:\Program Files, Ok?

Then you can access your programs... If that doesn't work, reformat
your Hard Drive and install Windows.
 
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