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Windows Server Forum / Windows NT / DNS / August 2004

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DNS Error Help!

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R.Padmakumar - 30 Jul 2004 17:21 GMT
Hi,

  I am strugling with the following issue for the past 4 days with my
dialup internet connection.

  For the past 4 days, when I try open any (valid) web page (after
doing a successful internet connection) from my Windows 2000 operating
system, the following message is displayed in my Internet Expolrer 6.
   The page cannot be displayed
   :
   :
   Cannot find server or DNS Error
   Internet Expolrer

Also I couldnt retrive or send any emails from my Windows 2000 Outlook
Express 6, which says the error message like it couldnt able to
connect to the pop3 and smtp servers, even though the internet
connection is existing.

I didnt do any install/uninstall in my system for the past 3-4 weeks
I am having all the latest security updates adviced by microsoft
I am having the latest virus update in my Norton Antivirus corporate
Edition

After the problem occured
1. I re-created my dialup conection and with the new connection also i
am getting the same problems.
2. I re-installed the TCP/IP and with the newly installed TCP/IP
protocol, i am getting the same problems.
3. I am able to 'ping'/'tracert' all valid IPs
4. But I couldnt be able to ping domain names (eg. www.yahoo.com)
5. When I tried to 'nslookup', it says, it couldnt resolve the names
of the DNS IPs provided by the ISP and also not able to locate the
default DNS IP.

Also
When I checked thru ipconfig /all, I found the IP address of the
DNS server and and I am able to ping the IP address and tracert it. It
gives two DNS IP addresses and I also tried in manually setting the IP
address for Primary and secondary DNS servers. But with now change in the result.


What might be the possibe issue?
I request you to help me.

With Regards
R.Padmakumar
Chrisbo - 07 Aug 2004 00:16 GMT
Same thing happened to me a few times.  One time it was
Zone Alarm.  I disabled it from starting up and it would
NOT permit DNS to work.  So I re-inabled it and wha la.

Second time I have to install windows 2000 again in repair
mode.  That is the mode you get to when you go in past the
first repair option that is presented to you.  You go as
if you are going to install regularly and then you will
see an option to repair this install or something like
that, you wont miss it.  A repair install will only take
about 15 minutes and you wont have to reinstall any progs
unless you accdently do the wrong fresh install.  Dont go
there.

But really what this sounds like to me is some sort of
firewall issue.  You may want to uninstall all your
firewall software and see what happened first.  Then do
the repair install if that doesn't work.

Then if that doesnt work bypass your hardware firewalls
and go straight to the Cable or DSL modem.  

God be with you,

Chrisbo
cramlow@a1door.com

>-----Original Message-----
>Hi,
[quoted text clipped - 44 lines]
>R.Padmakumar
>.
 
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