Cannot ping systems by Fully Qualified Domain Name

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rajesh kumar - 09 Oct 2003 05:07 GMT

I am getting error messages in the event viewer with Event
Id =9318;Event Source =MSExchange MTA ;Error Code
=1753.While browsing the website it says error in the DNS
i.e. The system that getting the error is not able to ping
systems by Fully Qualified Domain Name.

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Mohanchand Koduri [MSFT] - 14 Oct 2003 03:16 GMT

Hello Rajesh,

When you say that you are not able to ping FQDN, do you mean that you are
able
to ping by IP and that FQDN does not resolve to an IP address?

If you are able to ping by IP address and FQDN does not resolve to an IP
address,
then I would suspect a name resolution problem with the DNS Server your
client is pointing to.

If you are not able to ping by IP address also, then you might be not
allowed to ping through
any device like a proxy server or a firewall in front of the client.

In general for errors you have mentioned the following articles are helpful:

307459 XCON: Site Connector and RPC Communication Within Sites Over a VPN
http://support.microsoft.com/?id=307459

327004 XCON: E-Mail Flow Between Exchange 5.5 and Exchange 2000 Server Stops
http://support.microsoft.com/?id=327004

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Regards,
Mohanchand Koduri [MSFT]

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> I am getting error messages in the event viewer with Event
> Id =9318;Event Source =MSExchange MTA ;Error Code
> =1753.While browsing the website it says error in the DNS
> i.e. The system that getting the error is not able to ping
> systems by Fully Qualified Domain Name.

Reply to this Message