Explorer crashes after Security Update

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Art - 25 Jul 2003 15:35 GMT

No desktop icons or task bar present following download
of most recent security update. Workstation is on a small
network; only access to data files is via network.
Incorporated knowledge base article 170907; now nothing
but Dr Watson cycling and cycling and cycling.

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Dave - 26 Jul 2003 01:58 GMT

Hi I have exactly the same problem,will inform if I get
answer..

Dave..

>-----Original Message-----
>No desktop icons or task bar present following download
[quoted text clipped - 3 lines]
>but Dr Watson cycling and cycling and cycling.
>.

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Dave - 28 Jul 2003 00:07 GMT

Hi Art, using the task manager (ctrl/alt/del) goto file
then run and run cmd.exe in the \system32 folder. Once at
the prompt move to the following folder

c:\winnt\$ntuninstallQ823803$

and type in hotfix -y

this should remove the hotfix, reboot and it should be
Ok !!!!!

Regards

Dave..

>-----Original Message-----
>No desktop icons or task bar present following download
[quoted text clipped - 3 lines]
>but Dr Watson cycling and cycling and cycling.
>.

Reply to this Message