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Windows Server Forum / Windows NT / Applications / September 2004

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MAPISRVR, gapi.dll, and MSExcel

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Terri Creagh - 27 Sep 2004 18:17 GMT
This is a follow-up to my previous message with additional information.

I have an urgent problem!  All of a sudden, when I opened MSExcel 2000, it
tried to open many, many files, one right after the other, without regard to
the file format.  It also kept giving a "format is not valid" message with
every document.  I am running Windows 2000 and Microsoft Office 2000 Small
Business (version 9.0.3822) on a Dell Dimension 8100 with lots of RAM and
lots of conventional memory.  This computer is not networked.  My firewall
is ZoneAlarm and I have Norton Antivirus.  MS Office 2000 was pre-installed
by Dell,  I have tried re-installing MSOffice 2000, but that did not fix the
problem.  I am unable to get into Excel to change any options, because every
time I open it, it just begins opening one file after another and does not
give me the opportunity to change settings.

When I ran Norton Utilities to try to fix the problem, I got the following
message:

"C:\WINNT\SYSTEM32\MAPISRVR.EXE" cannot access a necessary file "gapi32.dll"
"gapi32.dll" might be located on a removable drive, a non-visible volume
such as an NTFS drive, or on a network.  .you might need to reinstall
"C:\WINNT\SYSTEM32\MAPISRVR.EXE".

I can in fact locate "gapi32.dll" in the folder "C:\Program Files\Common
Files\System\Mapi\1033\NT", but I cannot find the file "MAPISRVR.EXE" on my
computer, so I guess it does need to be re-installed, but how can I do
that?.  I don't know whether this latter problem is related to my MSExcel
problem, but I must assume they are related since they seem to have occurred
at roughly the same time.

I am sending this message to several newsgroups, because I am not sure which
application(s) is the source of these problems.  I would appreciate any help
or advice anyone can offer.  Thank you.
Dave Patrick - 27 Sep 2004 19:14 GMT
Answered in win2000.file_system

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Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

| This is a follow-up to my previous message with additional information.
|
[quoted text clipped - 28 lines]
| application(s) is the source of these problems.  I would appreciate any help
| or advice anyone can offer.  Thank you.
Terri Creagh - 27 Sep 2004 19:26 GMT
I have copied "gapi32.dll" into my system folder, but that did not do
anything to help my Excel problem.  I guess that the 2 problems are not
related.

As for the Excel problem, I have tried opening Excel while holding down the
Shift key as the Knowledge Base suggests.  However, this does not help the
problem.  The files still keep opening exactly as they were.

> Answered in win2000.file_system
>
[quoted text clipped - 47 lines]
> help
> | or advice anyone can offer.  Thank you.
 
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