Check that explorer.exe is the default shell to start. Look at the Reg_Sz
string value of;
"Shell"="Explorer.exe"
found at
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
You can try manually starting the shell Task Manager|File|New Task
%systemroot%\explorer.exe
To check Event Viewer for errors. Try running Task Manager|File|New Task
%systemroot%\system32\eventvwr.exe

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Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
| after cleaning viruses off the server, it has refused to
| restart. it asks for the admin password then it does not
| load the desktop icons. instead it just stays with the
| light blue background; the ctrl+alt=del is working thus
| bringing up the task manager.
| help