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Windows Server Forum / Windows Media Server / January 2004

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Content only accessible from older media players

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Scott - 21 Jan 2004 18:36 GMT
I have Windows Server 2003 and have enabled the Media
Server role. The default content will play on Media Player
ver. 6.4 using mms, but not on the newer players (series 9
or media player for XP). When I try to access the content
from a newer player using mms, a dialog box pops up saying:

"Windows Media Player cannot find the specified file..."

Conntent will play from:

Windows 2000 Server box with Media Player 6.4
Windows NT 4.0 Server box with Media Player 6.4

Content will not play from:

Windows 2003 Server box with Media Player Series 9
Windows 2000 Pro box with Media Player Series 9
Windows XP Pro box with Media Player for XP 8

The Windows 2000 Pro box mentioned above had Media Player
6.4 originally and I could play back the content. Once I
upgraded the player to Series 9, I could no longer access
it ("cannot find the file" error).

The firewall is disabled on the Windows 2003 server and I
have verified all protocols are enabled on the newer
players.

I can play the content on the Windows 2003 Server if I
open it directly, but not using a streaming protocol.

By the way, RealServer G2 is installed on the Windows
Server 2003. I have not been able to determine if this may
cause some conflict.

Any ideas would be appreciated.
Ravi Raman - 22 Jan 2004 02:12 GMT
The Windows Media Services 9 has RTSP protocol support, so
it listens to RTSP requests on port 554. The Windows Media
player 9 version will try to connect to WMServices 9 using
RTSP (port 554) when you specify mms:// in the request URL
but the the older version players will connect using MMS
protocol(on port 1755). So, if the older players can
connect but the new one cannot, it seems like RTSP
streaming is being affected and MMS streaming works fine.

It is possible that some other software (possibly Real
server) is listening port 554, so the Windows Media Server
cannot bind to that port. You will need to verify that on
the Windows Media Server Admin->Properties->Control
Protocol->WMS RTSP Server Control Protocol is enabled
without any error. If it is in error state, then you will
need to disable any other software that binds to port 554
and enable this and see if your client streams.

Alternatively, if your port 80 is free, you can
enable "WMS HTTP Server Control Protocol" and the WMP9
client will roll over to HTTP. Please refer to Protocol
Rollover documentation on the server for more details to
understand HTTP Streaming.

Hope this helps.

Ravi
--

>-----Original Message-----
>I have Windows Server 2003 and have enabled the Media
[quoted text clipped - 34 lines]
>Any ideas would be appreciated.
>.
Scott - 26 Jan 2004 22:47 GMT
That was exactly it. I have changed the RTSP port from 554
to 566 in Windows Media Services and it is working now.

Thank you very much for your help.

Scott

>-----Original Message-----
>The Windows Media Services 9 has RTSP protocol support, so
[quoted text clipped - 70 lines]
>>
>.
Tim 'StreamingMeeMee' Carter [MVP/Digital Media] - 30 Jan 2004 14:24 GMT
<rant>

BTW, this behavior is major PITA!  If I specify MMS in the URL I would
expect the player to use MMS, not RTSP.  If I wanted it to use RTSP, I
would have specified RTSP!  This is a problem for CDNs that support both
Real and WM.

Now, if there were a way to change the server to listen for RTSP
requests on 1755...

And don't even get me started about the 6.4 player not sending HOST
headers... ARGH!  But I digress...  ;-)

</rant>

> The Windows Media Services 9 has RTSP protocol support, so
> it listens to RTSP requests on port 554. The Windows Media
[quoted text clipped - 4 lines]
> connect but the new one cannot, it seems like RTSP
> streaming is being affected and MMS streaming works fine.

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Tim Carter / StreamingMeeMee
Frontier Digital
PH: 508.982.4800
AIM: streamingmeemee  MSN: streamingmeemee@hotmail.com
Microsoft Digital Media MVP 2002-2004

 
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