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Windows Server Forum / Windows Media Server / August 2007

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Windows Media Services (web)

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David McCollough - 03 Jul 2007 22:16 GMT
We have installed Windows Media Services Version 9.01.01.3841
on a server running Windows 2003 Standard patched to SP2.

This server has Internet Explorer 7 installed.

Whenever we attempt to access the Windows Media Service (web) shortcut, or
inside of IIS if we attempt to browse to the web site.

We get the following error message:

Browser not supported
 
The Windows Media Services Web Administrator requires Netscape version 5 or
later.

You are currently connected using:  
   Browser: Netscape  
Version: 4  

I saw a blurb stating that we had to make the URL for the Web Administrator
either a trusted site or a local intranet site.

I have tried both and still get the error message.

I can dig into the javascript and fix this problem myself, but I
thought I would check and see if there is a more approved method
of correcting this error.

Thanks

David M. McCollough
Neil Smith [MVP Digital Media] - 04 Jul 2007 20:55 GMT
>We have installed Windows Media Services Version 9.01.01.3841
>on a server running Windows 2003 Standard patched to SP2.
[quoted text clipped - 23 lines]
>thought I would check and see if there is a more approved method
>of correcting this error.

The web administrator tool hasn't been updated for ages (hence it's
still even aware of NN4). You could try Sandy Hardmeiers advice and
set the user agent string to IE6, http://www.ie-vista.com/sites.html

Let me know if that works cause otherwise I'll have to fire up vista
and install the web admin here to check ;-)

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
David McCollough - 05 Jul 2007 16:48 GMT
Neil:
I have tried the utility mentioned in Sandy's article. Using it I can at
least get to the first page of the Web Administration tool, however if I try
and click on publishing points the web site throws a 500 error.

If I use the MMC snap in on the server it seems to work fine.
Does Microsoft not intend for us to be able to administer via the web ?

I am fine using using the MMC on the server to administer, however one of my
colleagues is pretty adamant about wanting to use the web administration.

Thanks

> >We have installed Windows Media Services Version 9.01.01.3841
> >on a server running Windows 2003 Standard patched to SP2.
[quoted text clipped - 36 lines]
> Digital Media MVP : 2004-2007
> http://mvp.support.microsoft.com/mvpfaqs
Neil Smith [MVP Digital Media] - 05 Jul 2007 22:40 GMT
>Neil:
>I have tried the utility mentioned in Sandy's article. Using it I can at
>least get to the first page of the Web Administration tool, however if I try
>and click on publishing points the web site throws a 500 error.

The 500 range of error messages are "server mis configuration", so are
unlikely to be caused by your web server. Please can you review the
requirements for running the web admin, for example it might require
.NET1 (though it could be ASP classic, I can't remember without
installing)

>If I use the MMC snap in on the server it seems to work fine.
>Does Microsoft not intend for us to be able to administer via the web ?

The snap in are HTA applications, which run most of their code in IE
browser. I don't think there's a specific relation given that the
error above is a server error not a client error.

>I am fine using using the MMC on the server to administer, however one of my
>colleagues is pretty adamant about wanting to use the web administration.

You might want one of your web team to look at the IIS error log, to
see what they can glean from the 500 server errors. Make sure they've
turned on error logging in IIS, of course ;-)

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
David McCollough - 05 Jul 2007 22:58 GMT
Neil:

It's working now, I'm not sure how it got fixed. But it is definetely working.

Thanks for your help.
David

> >Neil:
> >I have tried the utility mentioned in Sandy's article. Using it I can at
[quoted text clipped - 26 lines]
> Digital Media MVP : 2004-2007
> http://mvp.support.microsoft.com/mvpfaqs
Neil Smith [MVP Digital Media] - 06 Jul 2007 18:22 GMT
The techies probably pressed the magic red button (the one developers
press when they realise they've cocked up, and fix it without telling
anybody ;-)

Cheers - Neil

>Neil:
>
[quoted text clipped - 33 lines]
>> Digital Media MVP : 2004-2007
>> http://mvp.support.microsoft.com/mvpfaqs

------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
jmorrill@gmail.com - 08 Aug 2007 20:58 GMT
On Jul 3, 5:16 pm, David McCollough
<david.mccollo...@newsgroups.nospam> wrote:
> We have installed Windows Media Services Version 9.01.01.3841
> on a server running Windows 2003 Standard patched to SP2.
[quoted text clipped - 26 lines]
>
> David M. McCollough

There is a pretty simple fix for this. Open "C:\WINDOWS
\system32\Windows Media\Server\Admin\web\wmssecure\include
\wmsConstants.inc"  and modify the following line

Const MIN_NSCP_VERSION    = 5

to

Const MIN_NSCP_VERSION    = 4

Save the file and access the Windows Media Services Web Administration
page using Internet Explorer 7

-Enjoy
Matteo - 29 Aug 2007 21:51 GMT
GREAT !!!

I was looking for this tip all the afternoon, without any results !!!

You made me happy: tonight I'll be able to sleep... ;)

Thnx!

> On Jul 3, 5:16 pm, David McCollough
> <david.mccollo...@newsgroups.nospam> wrote:
[quoted text clipped - 43 lines]
>
> -Enjoy
 
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