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Windows Server Forum / Windows Media Server / May 2007

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Streaming audio is un-seekable

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Prashant - 28 May 2007 16:27 GMT
I am trying to play audio from a server running Windows Media Services on
Windows Server 2003 through a MMS URL (mms://***).

When I try to seek to an unbuffered position in Windows Media Player, it
throws an error saying "Cannot connect to the sever". If I let the file play
at its own pace, it plays fine and also if I try to seek to a location which
is already buffered, playback happens normally.

I am suspecting that there might be some setting or error in the server
which prohibits seek or random access.

Please someone help me in this regard. Do revert back if you need any
further clarifications / inputs.
Neil Smith [MVP Digital Media] - 28 May 2007 17:23 GMT
>I am trying to play audio from a server running Windows Media Services on
>Windows Server 2003 through a MMS URL (mms://***).
[quoted text clipped - 3 lines]
>at its own pace, it plays fine and also if I try to seek to a location which
>is already buffered, playback happens normally.

At that point, your video is completely cached in the player. If you
view the Statistics -> Advanced, it will say CACHE as the Transport.

To get random access of videos from WMS, your videos must be encoded
with "Indexing". There's a checkbox in WME which is usually checked,
and I think it's defaulted checked when you select streaming profiles.

An alternative is to reprocess (not re-encode) using the WM file
editor included with the WME package, and select "Save As and Index"
from the menu, rather than Save As.

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
Prashant - 30 May 2007 12:20 GMT
Neil: Thanks for your prompt reply. It was really helpful.

As suggested below I tried looking at the TRANSPORT (Statistics->Advanced)
while Audio Stream was playing unbuffered.

In certain cases, I could see that the transport is RTSP, and in these cases
the seek was happening fine. Whereas, on some other machines, the same file
is being played through a HTTP transport. In these cases, the seek is not
happeing fine. This behaviour is very understandable as HTTP is not a
streaming protocol.

Now I am wondering why the same mms link is played with different transport
in different situations. Could someone please shed some light on this.

Thanks,
Prashant

> >I am trying to play audio from a server running Windows Media Services on
> >Windows Server 2003 through a MMS URL (mms://***).
[quoted text clipped - 20 lines]
> Digital Media MVP : 2004-2007
> http://mvp.support.microsoft.com/mvpfaqs
Neil Smith [MVP Digital Media] - 30 May 2007 19:51 GMT
Well, mms is a "pseudo protocol" not a real transport, and it's only
used in WMP11 for "rollover", that is stream selection based on
negotiation with the server about what the player can receive over the
network

So sometimes you'll see http and other rtsp, that depends on how the
server's configured to stream (and if the http plugin is enabled, for
example), as well as on how the player's Network settings are

eg some of these players may be set to use a streaming proxy, or have
http streaming disabled by group policy, if they're in a corporate
network.

The worry I have is the "seek not available over http" sounds rather
like you've connected to a web server instead of the media server,
though that can't happen when using an mms URL.

HTH
Cheers - Neil

>Neil: Thanks for your prompt reply. It was really helpful.
>
[quoted text clipped - 37 lines]
>> Digital Media MVP : 2004-2007
>> http://mvp.support.microsoft.com/mvpfaqs

------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
 
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