Bits - revisited

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DL - 16 Dec 2006 14:24 GMT

Win2k sp4, Bits2 files versions verified.
Bits service manual, dependencies all automatic, and started.
Nothing helpfull in Event Viewer
An *intermittent problem*:
Automatic updates (download & notify) doesn't function.
A manual update runs, finds critical updates (Dec 12th), but installation
fails on all with a service not started.
In services, start the Bits service, re run update and all install
correctly.(auto update functions also)
Any insights?
TY

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NewScience - 16 Dec 2006 15:01 GMT

I know that one of the changes to AU was having BITS set to Automatic in
services. Try leaving it as Automatic and see if everything works.

I know there is a key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost

In the right panel, you should see BITSGroup set to BITS, and wugroup set to
wuauserv.
These both are REG_MULTI_SZ types.

On W2K, you will need to use regedt32

These match the names of the keys under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost

> Win2k sp4, Bits2 files versions verified.
> Bits service manual, dependencies all automatic, and started.
[quoted text clipped - 7 lines]
> Any insights?
> TY

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DL - 16 Dec 2006 17:39 GMT

My registry appears to match the settings given

> I know that one of the changes to AU was having BITS set to Automatic in
> services. Try leaving it as Automatic and see if everything works.
[quoted text clipped - 22 lines]
> > Any insights?
> > TY

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NewScience - 16 Dec 2006 17:53 GMT

Leave BITS Service as Automatic and at next reboot, check for Event Viewer
log errors.

> My registry appears to match the settings given
>
[quoted text clipped - 26 lines]
>> > Any insights?
>> > TY

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DL - 16 Dec 2006 23:55 GMT

No Event errs either before or after (Failed update)

> Leave BITS Service as Automatic and at next reboot, check for Event Viewer
> log errors.
[quoted text clipped - 29 lines]
> >> > Any insights?
> >> > TY

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Narayana Mahankali [MSFT] - 19 Dec 2006 00:48 GMT

It wasn't very clear from your post below whether the BITS service is not
starting or not. Could you please answer the following:

1. Is the BITS service running fine?
2. If not, do you get any error when you manually start it?
net start BITS
3. Please copy sc.exe from an XP machine to the win2k machine and run the
following command and post the output:

sc.exe qc bits
sc.exe queryex bits
sc.exe sdshow bits

Signature

Narayana Mahankali
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

> No Event errs either before or after (Failed update)
>
[quoted text clipped - 36 lines]
>> >> > Any insights?
>> >> > TY

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DL - 19 Dec 2006 08:52 GMT

1)The Bits service is set to manual
2)There is no err when I manually start
3)Will try this later today

> It wasn't very clear from your post below whether the BITS service is not
> starting or not. Could you please answer the following:
[quoted text clipped - 49 lines]
> >> >> > Any insights?
> >> >> > TY

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Robert Aldwinckle - 18 Dec 2006 23:28 GMT

> Win2k sp4, Bits2 files versions verified.
> Bits service manual, dependencies all automatic, and started.
[quoted text clipped - 6 lines]
> correctly.(auto update functions also)
> Any insights?

Where are you seeing these symptoms?
What specifically is showing in WindowsUpdate.log to document them?

BTW notice that BITS has a service dependency (RPCSS).

In XP Pro I can use bitsadmin /util command.
I don't know if your OS has a similar tool or not.

> TY

HTH

Robert Aldwinckle
---

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