Installer and Windows Update Freezing

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benfinger@gmail.com - 17 Jan 2006 15:24 GMT

I have recently discovered a problem on one of my domain controllers.
It is running Windows 2000, with latest service pack.

Any time I try to install something requiring the Windows Installer,
the Configuring Windows Installer popup comes up and just sits there.
I have to kill off the process in taskmgr to get it to disappear. I
also find myself freezing up on the Windows Update website. It freezes
when I click on either Express or Custom.

I have tried updating to the latest scripting engine from Microsoft
(5.6) however that was of no help.

Any assistance will be much appreciated.

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Lawrence Garvin (MVP) - 19 Jan 2006 03:22 GMT

This could be a corrupted Windows Installer, or it could be that you
upgraded your WIv3.1 very soon after it was released, which has been
re-released a few times since then.

I'd suggest uninstalling Windows Installer 3.1, then download the Windows
Installer 3.1v2 package and reinstall the Windows Installer.

>I have recently discovered a problem on one of my domain controllers.
> It is running Windows 2000, with latest service pack.
[quoted text clipped - 9 lines]
>
> Any assistance will be much appreciated.

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benfinger@gmail.com - 23 Jan 2006 20:14 GMT

Where can I find the Windows Installer 3.1v2 package to download?

Thanks!

> This could be a corrupted Windows Installer, or it could be that you
> upgraded your WIv3.1 very soon after it was released, which has been
[quoted text clipped - 16 lines]
> >
> > Any assistance will be much appreciated.

Reply to this Message

Lawrence Garvin (MVP) - 24 Jan 2006 22:25 GMT

The Microsoft Download Center... at http://download.microsoft.com

The "More Popular Downloads" link under "Popular Downloads" will list it.

It's located at
http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838
-de776fd4138c&DisplayLang=en

> Where can I find the Windows Installer 3.1v2 package to download?
>
[quoted text clipped - 20 lines]
>> >
>> > Any assistance will be much appreciated.

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