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Windows Server Forum / Windows 2000 / Update / August 2005

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Some KB can not be installed.

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Simon - 18 Aug 2005 09:29 GMT
Some KB can not be installed.

KB896727
KB899588
KB893756
KB899587
KB896423
KB890830

After execution of express installation, above KBs are failed.
System event log contains two kinds of error repeatedly as follows.

Error1.
Source:ServiceControlManager
ID: 7003
Description:Background IntelligentTransferService depends on the service
not existed:SENS

Error2.
Source:DCOM
ID: 10005
Description: Server:DCOM error "rely relation does not exist or it is
marked for deletion" occurred when the service BITS("") starts up in order
to execute {4991D34B-80A1-4291-83B6-3328366B9097}

And the following error is recorded on every booting of the PC.
Source:ServiceControlManager
ID: 7022
Description:Automatic Updates Service stopped at starting

The phenomenon started after WindowsUpdate on 4th August.

Simon
Sandy - 21 Aug 2005 02:34 GMT
If you've downloaded the windows update "update rollup 1", then this link may
help:
http://support.microsoft.com/default.aspx?scid=kb;en-us;891861

If you haven't downloaded it, wait for a re-release of the update supposedly
to come "soon".
A lot of info to sift thru, but it helped me...

Sandy

> Some KB can not be installed.
>
[quoted text clipped - 29 lines]
>
> Simon
Simon - 26 Aug 2005 08:59 GMT
Thanks for yor advice.
It helped me as well.
But I am looking for a way to solve it now.

Simon
Sky King - 26 Aug 2005 22:44 GMT
Hi;

Open the Services list (enter "services.msc" on the Start/Run line) and
check that Automatic Updates, BITS (Background Intelligent Transfer
Service), and Event Log are all set to Automatic.   The AU and Event Log
services should be Started.   If the BITS service is not started, then
highlight it and click the Start option.  Does it start without errors?

If BITS does not start without errors, you can download and manually
install this update which may resolve the issue:
http://www.microsoft.com/downloads/details.aspx?FamilyID=3ee866a0-3a09-4fdf-8bdb
-c906850ab9f2&displaylang=en


Once that is installed, go to the Windows Update site and do a Custom
scan.  Select only one of the updates offered (unselect the rest).
Attempt to download/install that one update.  If the succeeds, then do
another scan, pick just one, and install that.  Repeat the one-at-a-time
thing until all 6 of those updates are installed.  BTW, if you get
prompted to do a Restart after any of those, please do that Restart
right then before doing other items.

If some of the items install but some won't, make a note of which ones
give you problems.  Also check the C:\Windows\WindowsUpdate.log file for
entries related to that last failed update and copy/paste that into a
clean Notepad document.   Do the same for each update that fails.

If none of the updates will install, note the Error numbers listed in
the WindowsUpdate.log file for each attempt and post back with that
info.

HTH

Signature

...Sky

Tom "Sky" King
=============

> Thanks for yor advice.
> It helped me as well.
> But I am looking for a way to solve it now.
>
> Simon
Simon - 29 Aug 2005 10:25 GMT
Thanks for you reply.

>If the BITS service is not started, then
> highlight it and click the Start option.  Does it start without errors?

BITS does not start with error message(ID:1075 Dependence does not exist or
it is marked for deletion:SENS).
The SENS does not exist in the Service list.

Simon
Simon - 29 Aug 2005 21:00 GMT
It was caused by missing of SENS in the registry.

I copied SENS under system\CurrentControlSet\Services from a working machine
and import it to the faulty PCs.
It works properly.

Simon
Sky King - 29 Aug 2005 21:22 GMT
Cool.  Thanks for letting us know the fix for this, Simon.

Signature

...Sky

Tom "Sky" King
=============

> It was caused by missing of SENS in the registry.
>
[quoted text clipped - 3 lines]
>
> Simon
 
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