Unable to download security patches

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Terri Creagh - 16 Jun 2005 20:02 GMT

I am sending this to several newsgroups, because I am not sure which is the
most appropriate one. I apologize for the multiple postings.

I am trying to download security updates for Windows 2000 Professional, and
I am unable to get the downloads to work.

Because of multiple past security problems with Internet Explorer and
Outlook Express, I have had to equip my system with the following security
applications:
ZoneAlarm
Spybot Search and Destroy
Secretmaker
AdAware

Do I have to disable all these to get the download to work? How can I
download the updates while still protecting my system as much as possible?

Thank you.
Colleen

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Sky King - 17 Jun 2005 13:54 GMT

Hi, Terri;

The most likely cause is that Zone Alarm is blocking the communications
between your system and the MS server somehow. Check that the pop-up
blocker is off. Try turning off ZA and then attempt the downloads.
BTW, be sure you have the latest version of ZA.

Signature

...Sky

Tom "Sky" King
=============

> I am sending this to several newsgroups, because I am not sure which
> is the most appropriate one. I apologize for the multiple postings.
[quoted text clipped - 16 lines]
> Thank you.
> Colleen

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