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Windows Server Forum / Windows 2000 / Update / October 2004Kernel error after update
I was doing a windows update last night, and my computer froze. I had to hit the power button to overcome. Upon rebooting I get "unexpected kernel mode trap" and then it attempts to restart again. I am able to boot into safe mode with networking, and in this mode I was able to do the windows update. I cannot get it to boot normally - above error continues. What to do? Windows 2000 - SP4 David > I was doing a windows update last night, and my computer > froze. I had to hit the power button to overcome. [quoted text clipped - 12 lines] > > David Login as local admin Control Panel/Add Remove Software Remove the Microsoft update KB840987 Close and restart. It's a conflict with the nvidia tnt driver. anthony chalupa Texas Parks & Wildlife Dept. >-----Original Message----- >Login as local admin >Control Panel/Add Remove Software >Remove the Microsoft update KB840987 >Close and restart. >It's a conflict with the nvidia tnt driver. Anthony, thank you very much. My computer is back to normal! However, is there anything I can do? 840987 is a 'critical' update. I assume I shouldn't be without it. David |
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