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Windows Server Forum / Windows 2000 / Update / November 2004

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service pack 4 will not install

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brad - 07 Sep 2004 22:08 GMT
We have a 2000 server with SP3 installed. When we try to
install SP4 we get an error "the file C:\winnt\system32
\netstat.exe is open or in use by another application.
close all other applications and then click retry"

We have tried closing the other applications and even ran
the server in safe mode but the error still comes up.

Any suggestions?

Brad
Blane - 09 Sep 2004 20:31 GMT
Brad,

Have you tried looking for netstat.exe in the Task Manager Processes tab?  
If it is in there, you can try to end it.  

Best regards,
Blane Clark

This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use.
(C) 2003 Microsoft Corporation. All rights reserved
brad - 09 Sep 2004 21:43 GMT
Yes, I did look for it but it wasn't listed under the
processes.

If I don't load service pack 4 and run the critical
updates instead will it accomplish the same thing as
installing SP4?  Or do I need to install SP4 first?

Brad

>-----Original Message-----
>Brad,
[quoted text clipped - 8 lines]
>You assume all risk for your use.
>(C) 2003 Microsoft Corporation. All rights reserved
gandalf - 10 Sep 2004 09:58 GMT
for security it will be the same, but for overall
stability not

Have you tried installing the servicepack in safe mode?

>-----Original Message-----
>Yes, I did look for it but it wasn't listed under the
[quoted text clipped - 21 lines]
>>(C) 2003 Microsoft Corporation. All rights reserved
>.
brad - 10 Sep 2004 20:23 GMT
Yes, we did try it in safe mode with the same result.

Brad
>-----Original Message-----
>for security it will be the same, but for overall
[quoted text clipped - 29 lines]
>>
>.
yslsweet - 26 Nov 2004 10:57 GMT
Hi Brad,
Have you solved the problem.  I face the same problem, just that the file is
not 'netstat.exe' but 'atapi.sys'.  Also tried in Safe Mode but in vain.

yslsweet

> Yes, we did try it in safe mode with the same result.
>
[quoted text clipped - 33 lines]
> >>
> >.
 
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