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Windows Server Forum / Windows 2000 / Update / June 2004

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Spooler Problem

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James Brown - 24 Jun 2004 15:52 GMT
Print Spooler stay around 99% at all times, updated system
with the lastes patches, still no good, can anyone help.
Thanks

jamesabrown@eaton.com
Abhijeet Nigam [MSFT] - 24 Jun 2004 22:04 GMT
Hi,
   Delete all thrid party port monitors
from registry hklm\system\currentcontrolset\control\print\monitors

delete all the print monitor except

BJ language
local port
pjl language
standard TCP ip
USB monitor

Abhijeet Nigam
This posting is provided "AS IS" with no warranties, and confers no rights.
Mark Brown[MSFT] - 25 Jun 2004 17:39 GMT
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Subject: Spooler Problem
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Print Spooler stay around 99% at all times, updated system
with the lastes patches, still no good, can anyone help.
Thanks

jamesabrown@eaton.com

Hi James,

Also, in Windows 2000 can we check the folder
c:\winnt\system32\spool\printers. This folder should
be completely empty. If there are files in the printers folder, delete
them. If there are files located here
we may be dealing with a bad print driver.

Next in hklm\system\currentcontrolset\control\print\environments\windows NT
X86\print processors\
is there any HPPRN02 or HPPRN03. If yes identify what printers are using
them. Change the processor used
for these printers to "winprint" the delete these 2 keys HPPRN02 or HPPRN03.

Also if this is 2000 SP4, please reference this article.
http://support.microsoft.com/default.aspx?scid=kb;en-us;832219

Thanks

~~ Mark Brown ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
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