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Windows Server Forum / Windows 2000 / Update / November 2003

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System Error After download SP3 Pack

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Vicky Timbadia - 29 Nov 2003 17:49 GMT
My PC wasnt updated since June 2002. 3-4 months back the
system started showing problems when connect to internet.
It use to give me " ERROR to REFERENCE MEMORY" afetr a few
minutes once connect to internet..therafter System wont
disconnect from the net unless and untill shutdown.. Also
once system give the reference memory error message , no
other application would run on the computer saying "
Cannot open due to low memory". After a while i came to
know about the blaster worm. I updated my Norton anti-
virus ,,and immediately found WELSCHIA worm on my computer.
As per the information on the Net..I deleted DLLHOST.exe
and SVCHOST.exe from wins folder under system32 folder.
Also found MSBLAST.exe in the system and deleted it. Also
deleted 2 Rpcpatch folders in the System registry.

Then i tried to download the SP3 pack tp update the system
so as to download the DCOM security patch. After
downloading the pack when the pack was tryin to install,
System gave a " SYSTEM ERROR WHILE INSTALING THE PACK". I
shut the computer after waiting a while.

Now whenever i start my computer i get error message for
OFFICE setup. asking me to run the installation from the
location it is downloaded.  MSWord,  EXCEL
POWERpoint ...none of the application run on the computer
and asks to insert a windows 2000 pro cd..

Plz require guidance to this issue of office 2000 and also
to install the SP3 and DCOM security pack to prevent any
other system problems

Regards
Vicky
Daniel Chang [MSFT] - 30 Nov 2003 00:03 GMT
Have you tried running a sfc /scannow and inserting the media as required
(Windows 2000 Pro CD)?

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Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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: My PC wasnt updated since June 2002. 3-4 months back the
: system started showing problems when connect to internet.
[quoted text clipped - 29 lines]
: Regards
: Vicky
anonymous@discussions.microsoft.com - 30 Nov 2003 15:05 GMT
yes i have..it ran for a couple of minutes and send a
message "cannot find file for installation".

>-----Original Message-----
>Have you tried running a sfc /scannow and inserting the media as required
[quoted text clipped - 35 lines]
>
>.
tvicky75@indiatimes.com - 30 Nov 2003 15:26 GMT
yes  Mr chang i tried and got a message saying
installation file not founfd"

regards
Vicky
>-----Original Message-----
>Have you tried running a sfc /scannow and inserting the media as required
[quoted text clipped - 35 lines]
>
>.
 
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