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Windows Server Forum / Windows 2000 / Terminal Services / April 2006Remote desktop connection
I have been using remote desktop to connect to my server from outside the office. I have windows 2k server and windows 2k pro. I have been using remote desktop for some time now and recently I have not been able to connect. I get a message stating that the computer name or IP address cannot be found. Nothing has been changed on the server. The IP adress is a constant IP. I have been on line and cannot find any direction how to resolve this issue. I also reinstalled the remote desktop on the client computer. Thanks, Rob Can you ping the server? Can you Telnet to port 3389? More troubleshooting techniques here: 186645 - Troubleshooting RDP Client Connection Problems http://support.microsoft.com/?kbid=186645 _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net SQL troubleshooting: http://sql.veranoest.net ___ please respond in newsgroup, NOT by private email ___ =?Utf-8?B?Um9i?= <Rob@discussions.microsoft.com> wrote on 25 apr 2006 in microsoft.public.win2000.termserv.clients: > I have been using remote desktop to connect to my server from > outside the office. I have windows 2k server and windows 2k [quoted text clipped - 10 lines] > Thanks, > Rob I can ping the server but I have never done a telnet. What do I do to check the telnet out? Rob > Can you ping the server? > Can you Telnet to port 3389? [quoted text clipped - 28 lines] > > Thanks, > > Rob I tried to ping the server from a computer outside the office and was not able to ping. When I am using a computer in the office I can connect to the server via remote desktop and I am able to ping. It is just outside the office I cannot connect or ping. > I can ping the server but I have never done a telnet. What do I do to check > the telnet out? [quoted text clipped - 33 lines] > > > Thanks, > > > Rob Then it's most likely your firewall. Make sure that incoming traffic on port 3389 is forwarded to your Terminal Server. How to use Telnet to verify that you can reach port 3389 is described here: 187628 - Using Telnet to Test Port 3389 Functionality http://support.microsoft.com/?kbid=187628 _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net ___ please respond in newsgroup, NOT by private email ___ =?Utf-8?B?Um9i?= <Rob@discussions.microsoft.com> wrote on 26 apr 2006 in microsoft.public.win2000.termserv.clients: > I tried to ping the server from a computer outside the office > and was not able to ping. When I am using a computer in the [quoted text clipped - 40 lines] >> > > Thanks, >> > > Rob |
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