Anything like XP's REMOTE ASSISTANCE?

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HotRod - 22 Mar 2006 18:15 GMT

I have a few family members that are using windows 2000 and I'd like to be
able to help them using windows XP remote assistance, is there anything out
there like that? or is it just easier to upgrade them to XP Home?

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Vera Noest [MVP] - 22 Mar 2006 21:55 GMT

Try NetMeeting or VNC to connect to W2K Pro desktops.

http://ultravnc.sourceforge.net/
_________________________________________________________
Vera Noest
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"HotRod" <NoSpam@YourEmail.com> wrote on 22 mar 2006 in
microsoft.public.win2000.termserv.clients:

> I have a few family members that are using windows 2000 and I'd
> like to be able to help them using windows XP remote assistance,
> is there anything out there like that? or is it just easier to
> upgrade them to XP Home?

Reply to this Message

HotRod - 22 Mar 2006 22:05 GMT

Since I need to connect to a remote user "Father in law" over the internet
I'm looking for something jsut as easy to use as remote assistance and
possibly something he can setup himself.

> Try NetMeeting or VNC to connect to W2K Pro desktops.
>
[quoted text clipped - 13 lines]
>> is there anything out there like that? or is it just easier to
>> upgrade them to XP Home?

Reply to this Message

ThomasT. - 23 Mar 2006 03:29 GMT

I think VNC is quite easy, I have try MSN Remote Assistant, Logmein, and VNC
I find VNC now is really good .

> Since I need to connect to a remote user "Father in law" over the internet
> I'm looking for something jsut as easy to use as remote assistance and
[quoted text clipped - 17 lines]
>>> is there anything out there like that? or is it just easier to
>>> upgrade them to XP Home?

Reply to this Message

HotRod - 23 Mar 2006 14:52 GMT

I've look at a few VNC programs and am not sure how I'm going to get my work
pc to conenct to my father in-law's PC. Am I correct to assume that he will
need to find an open port and let VNC run as a server?

>I think VNC is quite easy, I have try MSN Remote Assistant, Logmein, and
>VNC
[quoted text clipped - 21 lines]
>>>> is there anything out there like that? or is it just easier to
>>>> upgrade them to XP Home?

Reply to this Message

ThomasT. - 23 Mar 2006 19:45 GMT

Yes, VNC has 2 parts 1 is client (Viewer I think), orther is server, it can
be installed as a service,
you can set it startup manually so when you need, ask him start the service
.
If he has a router, it should has port number 5900 opened

> I've look at a few VNC programs and am not sure how I'm going to get my
> work pc to conenct to my father in-law's PC. Am I correct to assume that
[quoted text clipped - 25 lines]
>>>>> is there anything out there like that? or is it just easier to
>>>>> upgrade them to XP Home?

Reply to this Message

HotRod - 23 Mar 2006 20:02 GMT

Once I setup the VNC as a server how do I reference his PC so that I can
connect to it? What do I do if the IP address of his PC is changing all of
the time? or behind a router.

> Yes, VNC has 2 parts 1 is client (Viewer I think), orther is server, it
> can be installed as a service,
[quoted text clipped - 31 lines]
>>>>>> is there anything out there like that? or is it just easier to
>>>>>> upgrade them to XP Home?

Reply to this Message

ThomasT. - 24 Mar 2006 15:48 GMT

Yes, you will need an IP .
The best thing is to buy a cheap router that can use Dynamic DNS . I have a
Netgear wireless
router at home, cost about 15$, but it works perfectly with these kind of
thing . I can either
install Terminal Services for testing . On the router you just need to set
Port Forwarding on 5900.

> Once I setup the VNC as a server how do I reference his PC so that I can
> connect to it? What do I do if the IP address of his PC is changing all of
[quoted text clipped - 35 lines]
>>>>>>> is there anything out there like that? or is it just easier to
>>>>>>> upgrade them to XP Home?

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