Xerox M15 Multifunction Printer

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Chris Smith - 27 Apr 2005 15:46 GMT

I have 3 Xerox M15 Multifunction printers on my network, all setup on my
Windows 2000 Print server. From the PCs on the network, the printers work
fine. However, from within Terminal Services, I get a weird behavior.

I can print test pages from the user's RDP-based systems just fine.
However, when I try to print from any apps (Word, Excel, Acrobat Reader,
etc.,) I get an error stating that I should check to see if the printer is
disconnected.

Has anyone seen this before? What should I do? I can't blame the driver,
since the test pages work just fine, so what is missing between the
applications and the driver?

Thanks!

Chris Smith

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Vera Noest [MVP] - 27 Apr 2005 21:30 GMT

Sure you can blame the driver!
This is a very common symptom of a driver which is not 100% TS
compatible: test page prints OK, sometimes only for the user who
installed the driver, other printouts produce errors.

Multifunction printers are nearly always a problem (the
multifunction features will never work). You could try to disable
them, under properties - advanced. If that doesn't solve the
problem, map the printer to a native driver.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

"=?Utf-8?B?Q2hyaXMgU21pdGg=?=" <Chris
Smith@discussions.microsoft.com> wrote on 27 apr 2005 in
microsoft.public.win2000.termserv.clients:

> I have 3 Xerox M15 Multifunction printers on my network, all
> setup on my Windows 2000 Print server. From the PCs on the
[quoted text clipped - 13 lines]
>
> Chris Smith

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