TS Server event logs 1111

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Tia - 30 Oct 2004 00:23 GMT

I have a user that works out of her house using a Brother hl-1440 series
printer. She has a windows XP Pro machine and uses Remote desktop to connect
to our W2K server. She was able to print to her local printer, but now
cannot. I have since then referred to the KB239088 "Windows 2000 Terminal
Services Server Logs Events 1111, 1105, 1106". I made the necessary registry
mods and created another inf file called ntprintsubs.inf and referenced the
section called printers.

In this file I have this exactly:

[Printers]

"Brother HL-1440 series" = "HPLJ4.GPD, LPTENUM\Hewlett-PackardHP_La185F,
Hewlett-PackardHP_La185F, HP_LaserJet_4"

Where the Brother is the client side driver and the HPLJ4 is the reference
to the HP Laserjet 4 printer driver as recommended to me in a previous
newsgroup posting.

My question is, I obviously need to install the printer on the server side
of things. Do I install the Brother printer drivers or the HP laserjet 4
printer drivers? I have done both and it still does not create a session for
my user. I'm obviously missing something here. Or is my INF file messed up?

I am receiving these event logs:

Source: TermServDevices Event 1111
Driver Brother HL-1440 series required for printer Brother HL-1440 series is
unknown. Contact the administrator to install the driver before you log in
again.

Same source event: 1106
The printer could not be installed.

I get the same error whether I have the HP printer installed or the Brother
printer installed.

I would really appreciate any further assistance!!

Thanks a bunch!!

-Tia

Reply to this Message

Mike D - 30 Oct 2004 00:34 GMT

Tia,
If possible why not uninstall/reinstall the brother print driver on the
server,then when the user logs into the server have them reinstall their
printer on their TS port and choose the correct driver?
Mike D

> I have a user that works out of her house using a Brother hl-1440 series
> printer. She has a windows XP Pro machine and uses Remote desktop to
[quoted text clipped - 45 lines]
>
> -Tia

Reply to this Message

Tia - 30 Oct 2004 00:43 GMT

I will try this. Thanks!

> Tia,
> If possible why not uninstall/reinstall the brother print driver on the
[quoted text clipped - 51 lines]
> >
> > -Tia

Reply to this Message

Vera Noest [MVP] - 31 Oct 2004 14:37 GMT

I wouldn't do this, because then you are back at square one, with
a 3th party, non TS compatible driver on your TS.

The line in your ntprintsubs.inf file should look like this
(following the example from the KB article:

"Brother HL-1440 series" = "HP LaserJet 4"

That's all the information the server needs to know which driver
it should load.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

=?Utf-8?B?VGlh?= <Tia@discussions.microsoft.com> wrote on 30 okt
2004 in microsoft.public.win2000.termserv.clients:

> I will try this. Thanks!
>
[quoted text clipped - 55 lines]
>> >
>> > -Tia

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