Losing connection on inactivity

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Eugene van Rooyen - 29 Jul 2004 14:48 GMT

We have a few thin client boxes, connected to the network via wireless
adapters. Whenever the user is inactive for a period of time, the
connection is dropped. There is no config on termserver for idle time,
and while the user is actively working in a session their is no loss.
Also no errors logged on termserver.

Currently no "wired" clients that I can test with to see if this is
only on wireless that it happens, but prev wired client had no such
problems.

*Any* suggestions welcome, as this is driving us nuts. It does not
disconnect the session altogether, it reconnects normally when the
user wants to continue with open session.

Eugene

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Vera Noest [MVP] - 29 Jul 2004 15:01 GMT

Could well be that there is a router between your clients and your
server, which sees no traffic and decides that the session must
have ended and throws it out. The solution in that case is to
enable KeepAlives. For the correct registry key, check:

216783 - Unable to Completely Disconnect a Terminal Server
Connection
http://support.microsoft.com/?kbid=216783

Also check this link:
http://terminal.servebeer.com/php/flaky_connections.php

--
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
*----------- Please reply in newsgroup -------------*

> We have a few thin client boxes, connected to the network via
> wireless adapters. Whenever the user is inactive for a period of
[quoted text clipped - 12 lines]
>
> Eugene

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