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Windows Server Forum / Windows 2000 / Terminal Services / April 2004

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Clients being dropped by W2K3

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Adam Baum - 23 Apr 2004 23:04 GMT
I have a Windows 2003 TS that randomly drops clients.  There are no entries
in the application or system logs.  Are there any special TCP keepalives or
other setting that I need to set on the server? How about the clients?

adam
Patrick Rouse [MVP] - 24 Apr 2004 19:26 GMT
Are any of these clients on the local network, or are they all connected over the Internet?  This shouldn't ever happen on the local network unless the network infrastructure is suspect, or the server is being overloaded

How to make your intermittent or flaky terminal services connection a little more stabl
http://terminal.servebeer.com/php/flaky_connections.ph

Patrick Rous
Microsoft MVP - Terminal Server
http://www.workthin.co
   
    ----- Adam Baum wrote: ----
   
    I have a Windows 2003 TS that randomly drops clients.  There are no entrie
    in the application or system logs.  Are there any special TCP keepalives o
    other setting that I need to set on the server? How about the clients
   
    ada
   
   
   
Adam Baum - 30 Apr 2004 18:09 GMT
HI Patrick,

These clients are coming in over the Internet.  I went to the website and
added the Keys.  Still get the same problem.

I did find one entry in the server logs referring to an RDP X.224 error.
The closest KB I found said that on 2003, the error msg can be ignored.
In any case, I only found this entry twice, yet have had over a dozen
disconnects.

The client logs register a disconnect, but a search of the event in the KB
shows it to be a normal entry that should appear when network connectivity
is lost.  I am thinking it is more of a client issue based on that article,
but since the client stays connected to the Internet, I can't be sure.  It's
also possible that the entries I am looking at were caused by the user and
do not match the time of the TS2003 disconnect.  I'm getting the laptops at
the end of the day when people go home.  No accurate time correlations.

adam

> Are any of these clients on the local network, or are they all connected over the Internet?  This shouldn't ever happen on the local network unless
the network infrastructure is suspect, or the server is being overloaded.

> How to make your intermittent or flaky terminal services connection a little more stable
> http://terminal.servebeer.com/php/flaky_connections.php
[quoted text clipped - 10 lines]
>
>      adam
 
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