Ouch.... we experienced this same issue. On one Win2K Terminal Server, most
users are affected and won't allow an application to update an .ini file
located in the Documents and Settings\userlogin\windows directory.
I certainly hope this registry change will fix this problem.
\rant mode on
I'd like Microsoft to be aware that this little "problem" has cost our
company approx 40 man-hours to fix some immediate items and perhaps even
some lost cash since the .ini file points to a credit card process which
ceased to work. There was no outward evidence of this until the damage was
already done where charges did not go through. It will probably take at
least another 32 man-hours to track down these charges, correct the errors
and recover the revenue.
\rant mode off
Let me ask this question: Considering the time we've already invested, might
it not be better to re-install Win2K so we don't find some other "gotchas"
that might arise. We still have to track all the charges, but at least we
would have more confidence in the server performing correctly. At this point
we've lost some confidence in the server to handle information correctly.
In addition, we have a 2nd TS which turned up some different problems not
related to the users. It has lost the ability to even do further MS updates.
At this point I don't know if this is related or not, but it's suspicious
that this occurred at the same time when the last round of updates were
installed. MS tech support gave me a long list of items to examine, but
re-installing may be a quicker solution. [Ouch again.... it takes a long
time to re-install, enter all the users, etc]
~Joe
> There have been some more reports of this problem in various
> forums. It only affects W2K Terminal Servers, not 2003 TS.
[quoted text clipped - 38 lines]
>>
>> Shelby
Vera Noest [MVP] - 26 Aug 2006 20:56 GMT
"J Porter" <porjoe@hnb.com> wrote on 25 aug 2006 in
microsoft.public.win2000.termserv.apps:
> Let me ask this question: Considering the time we've already
> invested, might it not be better to re-install Win2K so we don't
> find some other "gotchas" that might arise.
Given the fact that the problem is fully understood and that there is
a workaround, I would consider a completely fresh re-install a bit of
an overkill.
> In addition, we have a 2nd TS which turned up some different
> problems not related to the users. It has lost the ability to
> even do further MS updates.
That's another story. Yes, I'd probably do a fresh install in this
case, especially if you have a known good image of the server.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
I have tried the workaround suggested and it did not fix the problem for us.
Any other ideas of how we might troublehoot this to figure out that the
problem might be?
Again, thank you very much for you time and efforts.
Shelby
> There have been some more reports of this problem in various
> forums. It only affects W2K Terminal Servers, not 2003 TS.
[quoted text clipped - 38 lines]
> >
> > Shelby
Shelby - 29 Aug 2006 01:48 GMT
Never mind I fixed it. Uninstalling KB917422 fixed the problem. Everything
is back to normal now. (Lets get some work done.)
Thanks for the help,
Shelby
> I have tried the workaround suggested and it did not fix the problem for us.
> Any other ideas of how we might troublehoot this to figure out that the
[quoted text clipped - 46 lines]
> > >
> > > Shelby
J Porter - 01 Sep 2006 16:41 GMT
There is now a "hotfix" available for Win2K. You must call MS and ask for
the hotfix for KB917422.
This issue is gonna bite some folks because it's so subtle, it can go
un-noticed for some time.
> Never mind I fixed it. Uninstalling KB917422 fixed the problem.
> Everything
[quoted text clipped - 55 lines]
>> > >
>> > > Shelby