Slow opening menus

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mtraylor - 01 Aug 2006 16:40 GMT

I have a client with four new computers that terminal serve in to my company
and run a third party application. Two of these four have a problem when
opening a menu item inside this application. When anyone logged into these
particular two machines opens a menu item in this application the menu takes
4-5 seconds to open on the client's machines. When we share their TS session
it pops right open for us here. Any account used on these two machines
exhibits the same problem.
Weird. Any ideas?

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Vera Noest [MVP] - 01 Aug 2006 21:53 GMT

Have you checked the settings on the rdp client, under Options -
Experience?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?bXRyYXlsb3I=?= <mtraylor@discussions.microsoft.com>
wrote on 01 aug 2006 in microsoft.public.win2000.termserv.apps:

> I have a client with four new computers that terminal serve in
> to my company and run a third party application. Two of these
[quoted text clipped - 5 lines]
> used on these two machines exhibits the same problem.
> Weird. Any ideas?

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mtraylor - 01 Aug 2006 22:02 GMT

Yes. We have changed and played with them all. We can't duplicate it.
Apparently this was an issue last year, again when some new workstations were
brought on line, and someone (who is unknown) fixed it. How we do not know.

Signature

We have met the enemy and he is us.

> Have you checked the settings on the rdp client, under Options -
> Experience?
[quoted text clipped - 17 lines]
> > used on these two machines exhibits the same problem.
> > Weird. Any ideas?

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Vera Noest [MVP] - 02 Aug 2006 10:23 GMT

What OS and SP do you run on the Terminal Server? And on the client?
What kind of application is this? 32-bit or 16-bit? Inhouse developed
or commercial?
Is the problem limited to this application only? How are menus in
Word, Notepad, etc behaving when you run them in a TS session from
these clients?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

=?Utf-8?B?bXRyYXlsb3I=?= <mtraylor@discussions.microsoft.com>
wrote on 01 aug 2006:

> Yes. We have changed and played with them all. We can't
> duplicate it. Apparently this was an issue last year, again
> when some new workstations were brought on line, and someone
> (who is unknown) fixed it. How we do not know.

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mtraylor - 04 Aug 2006 19:52 GMT

Turns out it was the display drivers. I thank you for your efforts.

Signature

We have met the enemy and he is us.

> What OS and SP do you run on the Terminal Server? And on the client?
> What kind of application is this? 32-bit or 16-bit? Inhouse developed
[quoted text clipped - 16 lines]
> > when some new workstations were brought on line, and someone
> > (who is unknown) fixed it. How we do not know.

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