Windows Server Forum / Windows 2000 / Setup / January 2008
Disk IO Status 0000AA00
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John Meehan - 08 Dec 2007 19:04 GMT Hi. I've got a weird one. I've tried googling it but I can't find any references.
Here's the background: a while back, my hard drive died. I got a new 300 GB IDE drive, and as an experiment, before I reinstalled Win2K, tried some Linux distros. (Ubuntu 7.10 and Zen Walk 4 to be specific). One used GRUB, the other LILO, but the Linux installs went well, and things worked fine. After all the experimentation, I removed all the partitions, and I tried to go back and reinstall Win2k from my cdrom.
The CD boots fine, and it loads all the necessary drivers, but instead of reaching the first screen (install/repair/etc.) it freezes with a "Disk I/O: Status: 0000AA00" message. Ctrl-Alt-Del won't reboot the computer, and I have to do a hard power cycle to get out.
Since the disk didn't have any partitions, I thought it might be an MBR issue. So I tried to restore it using Norton Ghost (gdisk /mbr). That didn't work and I still get the same (AA00) error.
Any clues as to what the problem and fix is? -- What do you want? Information.
Dave Patrick - 08 Dec 2007 21:13 GMT To do a clean install, either boot the Windows 2000 install CD-Rom or setup disks. The set of four install disks can be created from your Windows 2000 CD-Rom; change to the \bootdisk directory on the CD-Rom and execute makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the prompts.
(Note: If your drive controller is not natively supported then you'll want to boot the Windows 2000 install CD-Rom. Then *F6* very early and very important (at setup is inspecting your system) in the setup to prevent drive controller detection, and select S to specify additional drivers. Then later you'll be prompted to insert the manufacturer supplied Windows 2000 driver for your drive controller in drive "A")
Setup inspects your computer's hardware configuration and then begins to install the Setup and driver files. When the Windows 2000 Professional screen appears, press ENTER to set up Windows 2000 Professional.
Read the license agreement, and then press the F8 key to accept the terms of the license agreement and continue the installation.
When the Windows 2000 Professional Setup screen appears, all the existing partitions and the unpartitioned spaces are listed for each physical hard disk. Use the ARROW keys to select the partitions Press D to delete an existing partition, If you press D to delete an existing partition, you must then press L (or press ENTER, and then press L if it is the System partition) to confirm that you want to delete the partition. Repeat this step for each of the existing partitions When all the partitions are deleted press F3 to exit setup, (to avoid unexpected drive letter assignments with your new install) then restart the pc then when you get to this point in setup again select the unpartitioned space, and then press C to create a new partition and specify the size (if required). Windows will by default use all available space.
Be sure to apply SP4 and these two below to your new install before connecting to any network. Internet included. (sasser, msblast) http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095 E/W2KSP4_EN.EXE http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx
Then
Rollup 1 for Microsoft Windows 2000 Service Pack 4 http://www.microsoft.com/downloads/details.aspx?amp;displaylang=en&familyid=B547 30CF-8850-4531-B52B-BF28B324C662&displaylang=en
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
> Hi. I've got a weird one. I've tried googling it but I can't find any > references. [quoted text clipped - 24 lines] > What do you want? > Information. John Meehan - 08 Dec 2007 21:36 GMT Uh-huh. I have indeed read the fine manual. And done plenty of installs.
Including, just before I did my experimentation, a *successful* install on this very same drive.
I am not getting to the Win2k Pro screen, much less the license agreement screen.
Still clueless about what the error means.
-- What do you want? Information.
> To do a clean install, either boot the Windows 2000 install CD-Rom or setup > disks. The set of four install disks can be created from your Windows 2000 [quoted text clipped - 68 lines] > > What do you want? > > Information. Dave Patrick - 08 Dec 2007 22:46 GMT Your post was rather vague hence the boiler plate reply. Sounds like possible hardware failure. Have you run the manufacturer's diagnostic tools? Disk and drive controller?
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
> Uh-huh. I have indeed read the fine manual. And done plenty of installs. > [quoted text clipped - 9 lines] > What do you want? > Information. John Meehan - 09 Dec 2007 05:16 GMT I'm trying to be as clear as I can. Unfortunately, the only diagnostic error message I have is "Disk I/O: Status: 0000AA00".
In answer to your other questions: My initial suspicion was hardware failure as well. But the drive performs correctly (as far as I can tell); or at least, I can continue to install and run Linux on it.
I have not been able to run the manufacturer's diagnostics because the CD-based programs require Windows (which of course, I can't install), and the DOS-based ones require a floppy (that I don't have). The few BIOS diagnostics available to me say everything's OK though.
Ultimately, the question boils down to - 1) Is the problem with the Setup CD itself (unlikely since it boots, IMO)? 2) Is the problem with the hard drive (in which case it's something weird), and if so do I need to replace it with a new drive, or is it something that is reparable?
Having to buy a new version of Windows is not desirable. Neither is having to buy another hard drive, though it's more palatable than a new Windows CD.
Knowing the meaning of the error message (which was my original question), will help determine which course I follow.
-- What do you want? Information.
> Your post was rather vague hence the boiler plate reply. Sounds like > possible hardware failure. Have you run the manufacturer's diagnostic tools? > Disk and drive controller? Dave Patrick - 09 Dec 2007 14:32 GMT I'd temp connect a floppy so you can run the manufacturer's tools and possibly low level format the disk.
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
> I'm trying to be as clear as I can. Unfortunately, the only diagnostic > error [quoted text clipped - 27 lines] > Knowing the meaning of the error message (which was my original question), > will help determine which course I follow. SG - 10 Dec 2007 01:07 GMT Hi John,
What name brand 300 GB IDE drive did you buy? If it came with a utility disk, run it and see if you can write Zeros to the drive. Also if you Google again, try the follow and nothing else in your search......
0000AA00
Id also check ALL cables in the system as it's possible something is loose but you can't see it enough to tell.
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> Hi. I've got a weird one. I've tried googling it but I can't find any > references. [quoted text clipped - 24 lines] > What do you want? > Information. John Meehan - 13 Dec 2007 07:26 GMT Sorry, it's taken me so long; I had to buy a USB floppy drive before I could do anything else, and Xmas shopping season being what it is...
Anyway...
@SG: It's a Western Digital. I haven't had problems with them, despite their reputation.
And just 0000AA00 pulls up either stuff in German (darn it), or this post. I'll double check the connectors, just to be sure.
@SG and Dave: Well, I've *tried* to run the diagnostics, but the program keeps complaining about a version/drive mismatch. Mind you, according to WD the things are supposed to be golden. (I.e. I downloaded the ones they say should work.) I'm tempted to go talk to WD, but I'm not sure it's worth the trouble.
The non-diagnostic tools *do* work, and don't indicate any problems.
I'm still not quite ready to buy a new drive, as I'm sure it's just a SW issue somewhere, and not a mechanical one. I'm tempted to boot back into a Linux live CD and use dd to write zeroes to the entire disk. (Since the WD tools don't work.)
I *have* made some progress, however - the problem is definitely on the disk, not the CD. Not that I didn't think that before, but now I'm *sure* of it.
So, I know the problem's on the Disk, I still don't know what the problem is, or how to fix it. And I still don't know what the error message means (exactly). -- What do you want? Information.
> Hi. I've got a weird one. I've tried googling it but I can't find any > references. [quoted text clipped - 20 lines] > What do you want? > Information. brodick@thehouse.com - 13 Dec 2007 14:35 GMT > Sorry, it's taken me so long; I had to buy a USB floppy drive before I could > do anything else, and Xmas shopping season being what it is... [quoted text clipped - 55 lines] > > What do you want? > > Information. Win 2000 does not natively recognize drives larger than ~137Gb and is probably throwing the first error msg it comes to. Support for large drives comes w/ SP4.
John Meehan - 13 Dec 2007 17:55 GMT Yah. Which is why I pre-partitioned it to 120 GB before setup. Didn't help, sad to say.
-- What do you want? Information.
> Win 2000 does not natively recognize drives larger than ~137Gb and is probably > throwing the first error msg it comes to. Support for large drives comes w/ SP4. John Meehan - 03 Jan 2008 17:27 GMT The Saga Continues...
Well, after taking a break from it for a bit, I revisited the problem. My first thought was to buy a 120 GB HD, but apparently, that's not possible anymore.
So I tried slipstreaming SP4 into my install CD, to take care of the potential "large disk" problem. I still get the same result.
I'm rapidly approaching the point where I just give up entirely on this, and using Windows on my home computers. If I do that though, I'll lose access to a few important programs.
So after lots of wheel spinning, I still don't have a Windows Desktop and the Win2k disk still bombs with the indecipherable "Disk IO: Status: 0000AA00" message.
Any more ideas? -- What do you want? Information.
> Hi. I've got a weird one. I've tried googling it but I can't find any > references. [quoted text clipped - 20 lines] > What do you want? > Information. Dave Patrick - 04 Jan 2008 03:53 GMT What was it you tried? Slipstreaming has no effect as far as the LBA thing goes.
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
> The Saga Continues... > [quoted text clipped - 48 lines] >> What do you want? >> Information. John Meehan - 04 Jan 2008 15:51 GMT Slipstreaming itself, no. But since my install disk is pre-SP4, it doesn't support drives larger than 120 GB, and I thought/hoped that might be the problem. And if that was the case, slipstreaming SP4 would have solved it. Alas, no such luck.
And LBA thing?
I really am pretty much at my wits end here. Right now, I'm pretty much stuck. I can't get a replacement HD (all drives smaller than 120 are notebook drives, which doesn't help my desktop), and I can't determine a software fix. And paying $200-300 for a retail copy of XP that may or may not solve the issue isn't really an option.
-- What do you want? Information.
> What was it you tried? Slipstreaming has no effect as far as the LBA thing > goes. Dave Patrick - 05 Jan 2008 04:34 GMT Have you run the manufacturer's diagnostic tools? Disk and drive controller?
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
> Slipstreaming itself, no. But since my install disk is pre-SP4, it doesn't > support drives larger than 120 GB, and I thought/hoped that might be the [quoted text clipped - 10 lines] > And paying $200-300 for a retail copy of XP that may or may not solve the > issue isn't really an option. John Meehan - 05 Jan 2008 17:22 GMT Ref my 12/12/2007 post
-- What do you want? Information.
> Have you run the manufacturer's diagnostic tools? Disk and drive controller? > [quoted text clipped - 12 lines] > > And paying $200-300 for a retail copy of XP that may or may not solve the > > issue isn't really an option. Dave Patrick - 05 Jan 2008 17:39 GMT You didn't answer or didn't run them IIRC
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
> Ref my 12/12/2007 post John Meehan - 09 Jan 2008 20:49 GMT I said: "Well, I've *tried* to run the diagnostics, but the program keeps complaining about a version/drive mismatch. Mind you, according to WD the things are supposed to be golden. (I.e. I downloaded the ones they say should work.) I'm tempted to go talk to WD, but I'm not sure it's worth the trouble. "
In short, I tried to, but was unable to run the diagnostic programs. Remember, the drive still works fine under Linux distros, so whatever the problem with the disk is, it's something specific to Windows, possibly even to Win2k. I'll try to get the diagnostics working again, and I'll call up WD to see what I can find out. But I don't have a whole lot of hope.
-- What do you want? Information.
> You didn't answer or didn't run them IIRC > > > Ref my 12/12/2007 post Dave Patrick - 10 Jan 2008 03:51 GMT If your suspicion is linux then you'll want to low level the disk by writing zeros to it. The manufacturer tools are one way to accomplish this.
 Signature Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
> I said: > "Well, I've *tried* to run the diagnostics, but the program keeps [quoted text clipped - 11 lines] > WD > to see what I can find out. But I don't have a whole lot of hope.
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