DNS Snap-IN not allowing secondary DNS server

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lunatic - 08 Jun 2007 21:20 GMT

Hi,
We have a small problem. Our primary DC and DNS server went down
along with the secondary DNS server. Now, when I go into the DNS Snap
In tool and try to add it (have complete connectivity), it failes and
cannot find the DNS server. Even though nslookups produce the right
output? Anybody have any ideas? The only thing I saw was Microsoft
Article 884548 and the promise of a hotfix. I haven't found the
hotfix, although my DNS.EXE is relatively up to date. Also, the
netdiag.exe tool fails to produce output. This setup worked before the
outage. Someone please direct me in the right way.
Thanks

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Kevin D. Goodknecht Sr. [MVP] - 08 Jun 2007 21:40 GMT

Read inline please.

In news:1181334016.658524.108190@m36g2000hse.googlegroups.com,
lunatic <iamrichards@gmail.com> typed:

> Hi,
> We have a small problem. Our primary DC and DNS server went down
[quoted text clipped - 7 lines]
> outage. Someone please direct me in the right way.
> Thanks

You have to call Microsoft to obtain the hotfix.

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Best regards,
Kevin D. Goodknecht Sr. [MVP]
Hope This Helps

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Herb Martin - 08 Jun 2007 21:45 GMT

> Hi,
> We have a small problem. Our primary DC and DNS server went down
> along with the secondary DNS server. Now, when I go into the DNS Snap

Try adding it by IP address -- if you have trouble with name resolution
(DNS and NetBIOS) then you cannot expect that the Name will always
work in the MMC either.

Use the IP addresses.

If this doesn't work, then likely you have either a filtering/firewall
issue,
or an authentication issue.

Since most authentiction problems in AD domains are really DNS issues
this may be part of the problem too.

> In tool and try to add it (have complete connectivity), it failes and
> cannot find the DNS server. Even though nslookups produce the right
[quoted text clipped - 4 lines]
> outage. Someone please direct me in the right way.
> Thanks

Signature

Herb Martin, MCSE, MVP
http://www.LearnQuick.Com
(phone on web site)

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Ace Fekay [MVP] - 12 Jun 2007 11:59 GMT

> Hi,
> We have a small problem. Our primary DC and DNS server went down
[quoted text clipped - 7 lines]
> outage. Someone please direct me in the right way.
> Thanks

Check to see if the DNS service is running. If not, it won't be able to
"find" it.

Please post the output of the following:

An unedited ipconfig /all of the server
The output of an nslookup
typing 'net start'

This will help us get a better idea of what's going on.

As for the hotfix, Kevin said it - need to get it directly from Microsoft.
It's free.

Signature

Regards,
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT, MVP
Microsoft MVP - Directory Services
Microsoft Certified Trainer

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