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QRATRAINER - 28 Feb 2006 16:28 GMT

I'm not sure if I'm in the right section. Our IT guy is outsourced and not
readily available so I am in desperate need of help.

Got a nasty infection and I need to get my computer in Safe Mode. The last
time I was told to go to START and RUN and then run a program that would let
me get my computer in safemode with the networking feature still active to
run an online virus remover. I cannot remember the program to run and right
now I cannot even access the IE feature at all. Help?!?!

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Kevin D. Goodknecht Sr. [MVP] - 28 Feb 2006 16:52 GMT

> I'm not sure if I'm in the right section. Our IT guy is outsourced
> and not readily available so I am in desperate need of help.
[quoted text clipped - 5 lines]
> cannot remember the program to run and right now I cannot even access
> the IE feature at all. Help?!?!

Assuming it is Win2k, XP or Win2k3, shutdown, restart, as the computer
starts booting tab F8 to get to the boot menu.

I wouldn't use an online scanner, download Trendmicro Sysclean utility, and
the latest pattern file and run it from the local hard drive.
http://www.trendmicro.com.au/enterprise/support/knowledge_base_detail.php?search
SolutionID=25991

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Best regards,
Kevin D. Goodknecht Sr. [MVP]
Hope This Helps
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dave Admin - 28 Feb 2006 17:01 GMT

You can download Stinger.exe from McAfee and run it locally. Google
"Stinger download"

dave Admin

Pandasoftware has an excellent online virus scanner too

> I'm not sure if I'm in the right section. Our IT guy is outsourced and
> not
[quoted text clipped - 8 lines]
> right
> now I cannot even access the IE feature at all. Help?!?!

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