SMS Client

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DaveL56 - 04 Sep 2008 17:24 GMT

I am looking for a utility/script which a Desktop Technician can run locally
and query the SMS Client to verify that it's installed, functioning and
connected. This must be done locally and not via the SMS Console. The is a
large enterprise running SMS 2003 SP2

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David Levin

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Sherry Kissinger [MVP-SMS] - 05 Sep 2008 12:41 GMT

I recommend something like this instead:
http://www.myitforum.com/articles/8/view.asp?id=10774

Humans have to remember to run the script, be trained what to look for, etc.
etc.... why not automate it completely, and have the computer tell you when
it's ailing?

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Standardize. Simplify. Automate.

> I am looking for a utility/script which a Desktop Technician can run locally
> and query the SMS Client to verify that it's installed, functioning and
> connected. This must be done locally and not via the SMS Console. The is a
> large enterprise running SMS 2003 SP2

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DaveL56 - 05 Sep 2008 15:18 GMT

I understand what you are saying, but this is a somewhat political situation.
The folks who handle SMS (This is a large organization where the IT groups
are highly compartimentalized) believe that they are very accurate and the
SMS Clients work all the time. We, Desk Side Support, get tickets all the
time from our helpdesk requesting us to eg: install software because they
were unable to push the software via SMS. During our subsequent install we
investigate why the SMS client is not functioning and it's usually a
reinstallation of a non-functioning clent. What I am looking for is an
automated process where my technicians can verify functionallity on any
machine they touch. That is what my question is. Is there a tool r script
that can be run locally to perform this verification?

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David Levin

> I recommend something like this instead:
> http://www.myitforum.com/articles/8/view.asp?id=10774
[quoted text clipped - 7 lines]
> > connected. This must be done locally and not via the SMS Console. The is a
> > large enterprise running SMS 2003 SP2

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Sherry Kissinger [MVP-SMS] - 05 Sep 2008 20:52 GMT

In that article, you can "...enable logging for bad clients..." within the
script. Just go grab it from dudeworks.com, edit it, and try it out.

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Standardize. Simplify. Automate.

> I understand what you are saying, but this is a somewhat political situation.
> The folks who handle SMS (This is a large organization where the IT groups
[quoted text clipped - 19 lines]
> > > connected. This must be done locally and not via the SMS Console. The is a
> > > large enterprise running SMS 2003 SP2

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