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Windows Server Forum / Systems Management Server / General Topics / October 2008

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SMS integration

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Paul_A - 07 Oct 2008 22:12 GMT
In our office we have a software vendor who is in the process of implementing
a help desk/ incident management type software. They want to pull information
directly from the SMS_001 database (e.g inventoryobjectname) via SQL. My
concern is that without some sort of abstration layer (SDK, api) future
upgrades of SMS (SCCM) will be hindered. What is the recommended method of
extracting info from SMS?

Paul
Garth - 08 Oct 2008 14:26 GMT
If they are using the views and not the tables it should not be a big issue.
However I have heard of lots of issue with this type of setup, For example
the Remdey add-on can crash the SQL server due to it creating too many
connection to the server and overloading SQL. Also ensure that they are
using Native SQL calls and not OBDC as this will affect your network, since
ODBC has allot of overhead.

I recommend that you create a test lab and full test this before
implementing it within production.

> In our office we have a software vendor who is in the process of
> implementing
[quoted text clipped - 6 lines]
>
> Paul
 
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