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Windows Server Forum / Small Business Server / SBS 2000 / June 2004

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Problems saving Office documents

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Stephen - 28 Jun 2004 14:32 GMT
Have an intermittent problem. SBS2000 server is where all clients documents
are stored. Approximately 9 workstations all running WinXP & OfficeXP or
Office 2003.
One user (apprently) has noticed that if she saves a document, sometime when
it is opened by another user, there is no content - the document is blank.
This primarily happens when the system slows considerably ie saving document
can take up to 3 minutes. When the system is ruunig well most documents are
saved in less than seconds...
Dell SCSI based servers with 2Gb RAM, separate O/S & data drives in RAID0 &
RIAD5 configuration. Dell Giga Switch, tier 2 workstations running XP Pro,
min 256Mb RAM, 80Bg 7200rpm hdd's & Gigabit NICs.

Stephen
Brisbane (Oz)

PS Local saving works fine everytime....
Marina Roos [SBS-MVP] - 29 Jun 2004 00:04 GMT
Make sure that the ipconfig/all on the clients show that everything is
pointing to the server-IP.
Check out www.smallbizserver.net, sbs 2000, workstations for some more
issues with XP.

Signature

Regards,

Marina
Microsoft SBS-MVP

> Have an intermittent problem. SBS2000 server is where all clients documents
> are stored. Approximately 9 workstations all running WinXP & OfficeXP or
[quoted text clipped - 12 lines]
>
> PS Local saving works fine everytime....
John - 30 Jun 2004 04:43 GMT
Yes, Marina is right about DNS, DNS, DNS! I had slow saving issues with
Office2k and Microsoft sent me two patches that helped a little,better
performance., Hot Fix for Microsoft Knowledge Base article number Q825760
and Hot Fix for Microsoft Knowledge Base article number Q826722. Supposedly,
but I have not checked, these patches are in XP  SP2. I have the RC2 but
have not tested.Also, allow Fast Saves should be off.
John
> Have an intermittent problem. SBS2000 server is where all clients documents
> are stored. Approximately 9 workstations all running WinXP & OfficeXP or
[quoted text clipped - 12 lines]
>
> PS Local saving works fine everytime....
 
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