Shared users calendar free/busy issue

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Rob Cullen - 27 May 2004 13:19 GMT

We run SBS2K with Outlook 2003 on XP Pro Workstations all fully patched.
Exchange Server runs in native mode.

Outlook users have their calendars set with permissions allowing the Default
and Anonymous users to view, edit and create appointments on other users
calendars.

All calendar folders are displaying correctly.

On User #1 calendar every other network user can click on User #1s
appointments,which open up for view / edit. User #2s calendars will not
allow appointments to be opened displaying a message box "Unable to open
Free/Busy Information".

I cant see anything obviously wrong or different in the permissions of each
setup. Any thoughts please?

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Michael Jenkin [SBS MVP] - 27 May 2004 14:48 GMT

This might apply. (Outlook 2003 might have a similar engine)

OL2002: Running Outlook 2002 with the "/cleanfreebusy" Switch Resets the
Resource Scheduling and Delegate Settings

http://support.microsoft.com/default.aspx?scid=kb;EN-US;311823

> We run SBS2K with Outlook 2003 on XP Pro Workstations all fully patched.
> Exchange Server runs in native mode.
[quoted text clipped - 12 lines]
> I cant see anything obviously wrong or different in the permissions of each
> setup. Any thoughts please?

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Michael J. Jenkin MVP - SBS, Senior Systems Engineer , Millennium
Business Solutions
Microsoft Most Valued Professional, Microsoft's Windows Server Systems -
Small Business Server
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Rob Cullen - 27 May 2004 14:54 GMT

Thanks, it does work, found it just before you posted :)

> This might apply. (Outlook 2003 might have a similar engine)
>
[quoted text clipped - 19 lines]
> > I cant see anything obviously wrong or different in the permissions of each
> > setup. Any thoughts please?

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Michael Jenkin [SBS MVP] - 31 May 2004 12:10 GMT

Glad to have helped !

dontspam wrote:

> Thanks, it does work, found it just before you posted :)
>
[quoted text clipped - 23 lines]
> each
> > > setup. Any thoughts please?

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Rob Cullen - 27 May 2004 14:53 GMT

Ah, found the answer:
on users regular workstations where the calendar items can't be opened use
the start menu run command: "c:\.....\outlook.exe" /CleanFreeBusy, where
c:\....\outlook.exe is the full path to that file.

Oddly you don't get any message that anything has happened, but it seems to
clear the problem.

Shame that all the M$ help files I googled only show this as a solution for
Outlook 2K

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