Customer set up on SBS 2000, CEO travels a lot so set up
VPN on his laptop to get into the server for mail, shared
files, etc.  All works as designed.  He is now in Costa
Rica, and has high speed internet access available at his
condo but when firing the VPN (plain MS client) it hangs
while verifying the userid/password, and says he gets no
error message back.  He also claims that he was in a
remote section of the country a few days ago and was able
to use dial-up (not sure to what number) and get access,
albeit very slow of course.  My questions:

1.  Does SBS remote access need to be configured to allow
a user in a foreign country access?
2.  If so, was his dial-in experience most likely due to
dialing up a US phone number (again, not sure what he did
dial)?
3.  If 1 and 2 are 'no', what should I try?
4.  Could it be that his ISP doesn't allow VPN
connections?

Thanks.
____________________
Randy Knapp