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Windows Server Forum / Small Business Server / SBS 2000 / March 2004

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Exchange not receiving smtp mail and 3com

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Harjot Singh - 29 Mar 2004 15:18 GMT
Hi There,
I currently have a problem with a SBS2000 server. we had
to reinstall SBS200o on the server due to corrupt hdds,
but ever since, we are not receiving any smtp e-mail. We
can send mail without any issues but not recieve mail.
People who send us mail get "mesage is delayed" messages
from their smtp servers.
Not sure what the problem is and any help is appriciated.
Also note that we found that the 3com support utility
(that comes with their server cards) interferes with the
active directory configuration when installing sbs2000,
make sure to switch off the utility before you install
else the active directory installation will fail!

If anyone can either tell me what could be the problem
with the mail or point me to some documents, it would be
greatly appriciated

Thanks

Harjot Singh
Cris Hanna \(SBS-MVP\) - 29 Mar 2004 17:36 GMT
when you re-installed...did you go through a new install and then just restore data?

Any chance that your server name now is different then it was from you first install??

ie   original     server1.mydomain.local
          now    sbsserver.mydomain.local

??   This would screw up the mx records on the dns server and mail would never get to you.

if you would like to share just your commercial domain name we can test and see whats going on

Signature

Cris Hanna, SBS-MVP
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the newsgroup so that all can share the information

 Hi There,
  I currently have a problem with a SBS2000 server. we had
 to reinstall SBS200o on the server due to corrupt hdds,
 but ever since, we are not receiving any smtp e-mail. We
 can send mail without any issues but not recieve mail.
 People who send us mail get "mesage is delayed" messages
 from their smtp servers.
 Not sure what the problem is and any help is appriciated.
 Also note that we found that the 3com support utility
 (that comes with their server cards) interferes with the
 active directory configuration when installing sbs2000,
 make sure to switch off the utility before you install
 else the active directory installation will fail!

 If anyone can either tell me what could be the problem
 with the mail or point me to some documents, it would be
 greatly appriciated

 Thanks

 Harjot Singh
Harjot Singh - 30 Mar 2004 22:25 GMT
Hi There,
The Customer decided that they did not want their
exchange server recovered, so what we did was to
effectively build a new sbs server, and then restore the
customers data into their company folders, hence there
should not have been any issues with different server
names, what makes even less sense is that when i tried to
apply service pack 4 to the server, the install failed but
then the exchange started to receive mail???? Still not
sure why sp 4 keeps on failing, the files are copied but
then it fails on the registry changes, am too frightened
to reboot the server at the moment as it is remote from
me, any suggestions will be appriciated!

THanks

Harjot Singh
>-----Original Message-----
>when you re-installed...did you go through a new install and then just restore data?
[quoted text clipped - 7 lines]
>
>if you would like to share just your commercial domain name we can test and see whats going on

information
>  Hi There,
>   I currently have a problem with a SBS2000 server. we had
[quoted text clipped - 17 lines]
>
>  Harjot Singh
 
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