trend virus question

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DL - 30 Aug 2003 12:55 GMT

I have trend and it is working great (the old sbs version). It is catching
the so_big virus and delteing the attachments. I am getting hundreds of
these a day though and the clients are not happy. Is there a way to prevent
anything from reaching the client computer? Now the e-mail gets through, but
the attachment is removed? I want the entire e-mail to not get through.
Thanks

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Kevin Weilbacher - 30 Aug 2003 14:05 GMT

The std Trend SBS solution does not provide for blocking of the actual
email.
Trend does offer a Scanmail e-Manager module that may do this for you.
Also, take a look at the ISA Feature Pack -- I believe it might allow you
add'l control for blocking activity.
-kw

> I have trend and it is working great (the old sbs version). It is catching
> the so_big virus and delteing the attachments. I am getting hundreds of
> these a day though and the clients are not happy. Is there a way to prevent
> anything from reaching the client computer? Now the e-mail gets through, but
> the attachment is removed? I want the entire e-mail to not get through.
> Thanks

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Marcio Watanabe - 30 Aug 2003 17:51 GMT

>I have trend and it is working great (the old sbs version). It is catching
>the so_big virus and delteing the attachments. I am getting hundreds of
>these a day though and the clients are not happy. Is there a way to prevent
>anything from reaching the client computer? Now the e-mail gets through, but
>the attachment is removed? I want the entire e-mail to not get through.

Complain to support@trendmicro.com about this. I have, and they said
it's in the works, but the more customers complain the faster they'd
change this.

--
Marcio Watanabe

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