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Windows Server Forum / Small Business Server / SBS 2000 / October 2008shared fax service won't send smtp notifications
i have been scouring the 'net for a solution to this, and i did actually have it working for a few minutes. i am trying to set up a small user community to use microsoft shared fax service on SBS 2000. their e-mail is hosted off-site with pop coming from one provider and smtp coming from another provider! DON'T ask as i didn't set it up!! the question i have is does the smtp service in IIS need to be started to allow the fax service to actually use the smtp call? i did have this working, but it only seems to work on out going faxes on a consistant basis. we have considered a hardware solution as we think the actual issue could be resolved with a proper modem. i have other questions as well and will provide them as asked, or start another thread on each one. thanks for your attention!  SignatureWe, like all Windows products, need a gentle massage now and then. The real problem at this point is that SBS 2000 is very old technology. We now have 2 versions of SBS (3 if you cound SBS 2003 R2 as a version) released after SBS 2000. Most of SBS 2000's componenets have reached end of mainstream support and very close to losing all support. I doubt any of the regular contributors here still have a SBS 2000 system to really look at. Are they using Exchange at all for mail (even locally?) SignatureCris Hanna [SBS - MVP] Co-Author, Windows Small Business Server 2008 Unleashed http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref= pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1 ------------------------------------ MVPs do not work for Microsoft Please do not submit questions directly to me. >i have been scouring the 'net for a solution to this, and i did actually >have [quoted text clipped - 17 lines] > > thanks for your attention! Hello, I have one client still using SBS 2000 and SBS faxing. The fax service only understands how to communicate with SMTP so I beleive the IIS SMTP service does need to be running. I had this working with many SBS 2000 servers in the past but it is hard to recall how. From memory, Exchange was installed and using the pop3 connector. The users were all using standard Exchange mailboxes and SMTP outbound to the world. I have had the fax send to a mail enabled group internally and then the members of this group were local users and contacts. All members of the group received the emails. On another note, on SBS 2000, I only use real serial port modems. No PCI HCF or external USB modems. I also used only v90, no v92's. I hope that this helps. > i have been scouring the 'net for a solution to this, and i did actually have > it working for a few minutes. i am trying to set up a small user community to [quoted text clipped - 11 lines] > > thanks for your attention! SignatureMichael J. Jenkin MVP - SBS, MCP, Small Business Specialist, Senior Systems Engineer Visit http://www.mickyj.com Gentlemen thank you for your informative replies! i appreciate the confirmation on both the hard and software ideas that i was wrestling with! i am wondering if there is a way to setup exchange on this domain with out having it run the actual mail system. At this point, moving them from the external email options they have is quite set in stone and not an option to change. has anyone seen this setup work? thanks again for your input as i agree this is quite a task for 15 year old technology! have a great day and don't let the smoke out! SignatureWe, like all Windows products, need a gentle massage now and then. > Hello, > [quoted text clipped - 31 lines] > > > > thanks for your attention! Are you collecting email as pop3 at the outlook/email client ? there is no reason why Exchange can't be running, but just not used by the end users. Their clients could be doing their own things. You could also setup exchange to send to SMTP with the correct sending addresses and then use the pop3 connector in SBS exchange to download the email into mailboxes, then setup the clients to retrieve the email from within Exchange. This means they get to share calendars, contacts and more. It also means you get to use single instance storage and a whole host of other benifits (like email being internal). I have seen the setup work (That you are referring to), I just can't recommend it. Thanks > Gentlemen > [quoted text clipped - 10 lines] > > have a great day and don't let the smoke out! SignatureMichael J. Jenkin MVP - SBS, MCP, Small Business Specialist, Senior Systems Engineer Visit http://www.mickyj.com as i have stated, both pop and smtp service is provided of site by local providers. this situation is NOT about to change which is why i need to know that this option is possible. i am suspecting it is a configuration issue to route the email externally and use the exchange server to manage the fax notification systems. thanks SignatureWe, like all Windows products, need a gentle massage now and then. > Are you collecting email as pop3 at the outlook/email client ? > [quoted text clipped - 28 lines] > > > > have a great day and don't let the smoke out! Hello, Whilst I understand it is all looked after offsite, you can have exchange handle outbound SMTP from this server for just the Fax service. It all depends on how the clients are sending/receiving email in their email clients. If they are configured to pop3 and smtp send direct to internet based servers and do not touch exchange at all, still setup the Exchange SMTP outbound connector so the fax service can use it. In this case, playing with Exchange will not affect the clients expeariance. You can make an SMTP connector point to a smarthost and use your external mail services for that, or point it to DNS. If this sounds like a valid and acceptable solution then we both have somethign to aim for and work with. Thanks > as i have stated, both pop and smtp service is provided of site by local > providers. this situation is NOT about to change which is why i need to know [quoted text clipped - 3 lines] > > thanks SignatureMichael J. Jenkin MVP - SBS, MCP, Small Business Specialist, Senior Systems Engineer Visit http://www.mickyj.com Well, i was able to get the fax service working without Exchange running. So far, the smtp notification of outgoing messages seems to work fine, but i can't send faxes to one particular machine. i suspect it is the machine trying to receive the fax as it will send to my machine with no problems! any ideas on this? it seems hardware related. i install a serial USR 56k fax modem yesterday which cleaned up the send receive issues... thanks SignatureWe, like all Windows products, need a gentle massage now and then. > Hello, > [quoted text clipped - 24 lines] > > > > thanks Well done ! I agree ... hardware. I have also heard the USR serial 56k is a goon unit for faxing. all you can do is try another modem. > Well, i was able to get the fax service working without Exchange running. So > far, the smtp notification of outgoing messages seems to work fine, but i [quoted text clipped - 5 lines] > > thanks SignatureMichael J. Jenkin MVP - SBS, MCP, Small Business Specialist, Senior Systems Engineer Visit http://www.mickyj.com well, the issue seems to be directly related to a few factors beyond my control. the modem was the problem for sure as it could not connect with the G3 modem on the other end of several lines. the email issue would have been easy to resolve had i been able to take over the mail, but that was not an option and i am not about to increase overhead on an aging system to send a few email by dropping and exchange server into the mix. the solution i have come up with is hardware based and will work with the inplace pbx phone system and perform all the functions required of it. had we needed to upgrade the server, we would have explored the internal system greater. thanks for all the help and the great ideas offered. this has quickly become a valued resource in my management program. cheers! SignatureWe, like all Windows products, need a gentle massage now and then. > Well done ! > [quoted text clipped - 13 lines] > > > > thanks |
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