Andy
Its imperative that you begin the dialogue with this client to plan for upgrading in the very near future, given that within the next year or two, you will no longer even get Security Patches for SBS 2000

SBS 2008 will be out later this year and so now is the right time.

If faxing from workstations is critical, then they should look at GFI Faxmaker

 Hmmm, looks like I may have touched a raw nerve with this one!  It is
 unfortunate, that it appears the two systems aren’t compatible in this
 respect.   I think I’ll have to find another solution for the customer as
 upgrading them is not an option, they simply can’t afford it.

 Many thanks anyway.

 Andy
 Millennium Business Systems

 "Cris Hanna [SBS-MVP]" wrote:

 > When Vista was released, there was no support for it with SBS 2003.you could get there with manual configurations but even ISA was an issue..it wasn't until almost 6 months later that Microsoft released updates to provide compatibility for Vista with the SBS 2003 wizards.
 > And Fax is still a manual configuration.  But they did not (and will not be) releasing similar patches for SBS 2000.   All efforts now are concentrated on SBS 2008 which is expected to be out in the next 6 months.
 >
 > I'm not convinced that MS is required to "put a warning on Vista".   In fact they've been very proactive with Vista SP1 regarding the handful of drivers that could be an issue for Vista SP1.  As a Microsoft Partner myself, I don't expect anything to work with anything else.   So I test it before any of my customers get their hands on it.   And none of my customers are on 2000 any more.  While you may have waited until 2002 to install, that doesn't change Microsoft's published times for support.  My rule with my customers is 5 years.   Desktops and servers.   With the way technology is changing...longer than that is just not reasonable.  And with the licensing options available from MS, spreading the payments out over 3 years, and the prices for hardware dropping all the time...it shouldn't be too tough for most customers to stick to that schedule.
 >
 >
 > --
 > Cris Hanna [SBS - MVP]
 > -----------------------------------------------------------
 > MVPs Do Not Work for Microsoft
 > Please do not contact me directly regarding issues
 >   "Neil" <Neil@discussions.microsoft.com> wrote in message news:DC8D5AA0-7F93-45FD-8CDD-AE3004CCE7FD@microsoft.com...
 >   Good point but as a Microsoft reseller, We tried Vista at its release on SBS
 >   2000 and to this day I have seen no official warning from Microsoft that SBS
 >   2000 fax does not work with Vista. XP will soon go the way of the Dodo and
 >   yet I find it hard to believe that a future SBS product's fax solution wont
 >   work with it.
 >   We installed SBS2000 in 2002 - so it really isnt a hard stretch to think
 >   that a major feature like shared fax support would be written out of the
 >   replacement operation system to XP - and certainly not in such a small amount
 >   of time.
 >   If there was some warning that came with Vista - of the features that were
 >   not supported on earlier servers - at least the public would be forwarned.
 >   Instead countless hours and days of testing for nothing - this is simply
 >   unacceptable. Microsoft knew they were dropping the support of Shared fax on
 >   SBS 2000 - they should have documented it !
 >   I might add that Shared fax is the only feature in SBS 2000 that I have
 >   found does not work with Vista.
 >   Anyway, thats my 5c worth
 >   I hope that Micosoft does read these groups sometimes ; )
 >
 >   Neil
 >
 >   "Cris Hanna [SBS-MVP]" wrote:
 >
 >   > Perhaps the smart choice would have been to investigate whether or not to purchase machines with Vista would be compatible with all the features you need
 >   > There are still plenty of options for purchasing machines with XP.
 >   >
 >   > And no, microsoft does not read these (well very rarely anyway)
 >   > I can tell you with 99.9% certainty, that there will be no more changes, updates, upgrades for SBS 2000
 >   > --
 >   > Cris Hanna [SBS - MVP]
 >   > -----------------------------------------------------------
 >   > MVPs Do Not Work for Microsoft
 >   > Please do not contact me directly regarding issues
 >   >   "Neil" <Neil@discussions.microsoft.com> wrote in message news:577BA603-D2EF-4E77-BE1C-C0CB399771D4@microsoft.com...
 >   >   Ah yes but I thought SBS 2000 was a server product that worked with ALL
 >   >   Microsoft clients - silly me - I forgot that MS want to force people to
 >   >   upgrade.
 >   >   The fix would be simple and clearly is a design plan to hurt their loyal
 >   >   server base.
 >   >   I would imagine a few lines of code would allow for the support.
 >   >   Come on Microsoft - some of us are waiting for SBS 2008 before we upgrade.....
 >   >
 >   >   ISA client was written to support ISA 2000 - surely the same could be done
 >   >   for the Fax client support.
 >   >   If MS is reading this post - please understand that all you are doing is
 >   >   allowing others to discover 3rd part fax solutions - all for the sake of a
 >   >   tiny amount of recoding. I hope a futher patch of Vista SP1 will make us all
 >   >   happy : )
 >   >
 >   >   Neil
 >   >
 >   >   "Cris Hanna [SBS-MVP]" wrote:
 >   >
 >   >   > SBS 2000 is out of mainstream support in accordance with Microsoft published lifecycle support...
 >   >   > You don't see a lot of support/new functionality for Windows 2000 pro either...
 >   >   >
 >   >   > Actually the firewall client is pretty independent of the version of ISA because the same firewall client works with ISA 2006
 >   >   >
 >   >   > --
 >   >   > Cris Hanna [SBS - MVP]
 >   >   > -----------------------------------------------------------
 >   >   > MVPs Do Not Work for Microsoft
 >   >   > Please do not contact me directly regarding issues
 >   >   >   "Neil" <Neil@discussions.microsoft.com> wrote in message news:1E3759F8-B149-4321-B77B-8EBA3C3D2B38@microsoft.com...
 >   >   >   I too have had the same issue and find it increadible that Microsoft thinks
 >   >   >   that everyone as upgraded to SBS2003 - as clearly this is not the case.
 >   >   >   Microsoft updated the ISA2000 client to work with Vista so there seems to be
 >   >   >   no reason why they shouldnt update the fax client on SBS 2000 to work with
 >   >   >   Vista.
 >   >   >
 >   >   >   Come on Microsoft - it really cant be that hard to do
 >   >   >
 >   >   >   Neil
 >   >   >
 >   >   >   "Cris Hanna [SBS-MVP]" wrote:
 >   >   >
 >   >   >   > compatibility patches were released for Vista to run with SBS 2003, but even there...it requires some manual configuration
 >   >   >   > don't think you'll have any luck with this on 2000
 >   >   >   > --
 >   >   >   > Cris Hanna [SBS-MVP]
 >   >   >   > -------------------------------------------------
 >   >   >   > Microsoft MVPs
 >   >   >   >  Independent Experts (MVPs do not work for MS)
 >   >   >   > Real World Answers
 >   >   >   > ---------------------------------------------------------
 >   >   >   > Please do not contact me directly regarding issues
 >   >   >   >
 >   >   >   >   "Andy M" <support@millennium-systems.co.uk> wrote in message news:06954D33-A757-4858-8A91-F9B4EDEED130@microsoft.com...
 >   >   >   >   Hello everyone,
 >   >   >   >
 >   >   >   >   Are you able to help?  We have a customer running SBS2000 and have recently
 >   >   >   >   updated some of the client PC's to Vista Business and Ultimate. All was
 >   >   >   >   working well until they needed to use the Shared Fax on the server. The setup
 >   >   >   >   wizard can't find the server, no matter what is put in the field? Is there a
 >   >   >   >   soultion to this problem or is Vista not compatible with eariler Microsoft
 >   >   >   >   products?
 >   >   >   >
 >   >   >   >   Many Thanks
 >   >   >   >
 >   >   >   >
 >   >   >   >   Andy
 >   >   >   >   Millennium Business Systems
 >   >   >   >