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Windows Server Forum / Small Business Server / SBS 2000 / January 2008Exchange 2000 issue: some emails are not getting through.
I have my client has customers who are getting the message below when they are sent emails. Some of these emails are large and some are small in size, yet they still get the message. I have a Firebox firewall which I have configured to let large files through.. I also noticed that there are at least 40 different messages (I beleive they are messages) in the Queues folder under the default SMTP virutal server. We have been struggling with this issue for sometime. Any ideas? Thanks for your time. Here is the message: Remote host said: 552 Requested mail action aborted: exceeded storage allocation Sean, a couple of years ago someone had a similar situation, with a Firebox firewall involved. After a lot of reviewing log files, and trying different things, here is that finally fixed the problem. I've cut and paste the answer completely, and then added the link to where I found the answer: "Thanks Jerry, you have been enormously helpful and helped me solve this problem. I used the Earthlink Total Access email software and sent myself test messages of HTML emails etc. and watched the Watchguard firewall logfile and found that when an email was bounced with the 552 Exceed storage allocation error that the Watchguard log showed this error: 09/22/05 09:47 smtp-proxy[21881]: [209.86.89.65:60923 192.168.15.111:25] client sent oversized data line -- terminating session So I increased the SMTP proxy to allow line lengths of 3000 after I tried 2000 and the mails still bounced back. The default is 1000 line length and Watchguard docuemnts suggest that this is RFC standards but since we have so many people complaining I had to keep increasing it until it allowed in these messages. Maybe Earthlink need to reconfigure their software to comply with RFC standards?" And here is the link to the entire thread: http://forums.techarena.in/showthread.php?t=360279  SignatureKevin Weilbacher [SBS MVP] "The days pass by so quickly now, the nights are seldom long" * >I have my client has customers who are getting the message below when > they are sent emails. Some of these emails are large and some are [quoted text clipped - 12 lines] > Remote host said: 552 Requested mail action aborted: exceeded storage > allocation On Jan 24, 7:38 pm, "Kevin Weilbacher" <k...@DELETEkwsupport.com> wrote: > Sean, a couple of years ago someone had a similar situation, with a Firebox > firewall involved. After a lot of reviewing log files, and trying different [quoted text clipped - 42 lines] > > - Show quoted text - Thanks again Kevin for the response. I went in and cranked up the allowed attatchment size to 30 megs and the number of lines allowed to a higher level. I then sent a Ten meg file to the account. IT WORKED. I am not entirely happy about allowing the large file size, but there should be very few files sent with such large attatchements. The customer is happy that the email is working, but to be honest I am still expecting some customers to get that message in the future.. it is just the way my luck goes.. I am currently in the process of getting the customer to upgrade to SBS 2003. Have you heard of the "Swing" method? From what I have read, it seams to be the way to go... S Yes a swing migration is probably the best method to use and well worth its cost. www.sbsmigration.com On Jan 24, 7:38 pm, "Kevin Weilbacher" <k...@DELETEkwsupport.com> wrote: > Sean, a couple of years ago someone had a similar situation, with a > Firebox [quoted text clipped - 52 lines] > > - Show quoted text - Thanks again Kevin for the response. I went in and cranked up the allowed attatchment size to 30 megs and the number of lines allowed to a higher level. I then sent a Ten meg file to the account. IT WORKED. I am not entirely happy about allowing the large file size, but there should be very few files sent with such large attatchements. The customer is happy that the email is working, but to be honest I am still expecting some customers to get that message in the future.. it is just the way my luck goes.. I am currently in the process of getting the customer to upgrade to SBS 2003. Have you heard of the "Swing" method? From what I have read, it seams to be the way to go... S The Swing method is highly recommended by many people, including myself. You can check it out at www.sbsmigration.com And here's a blog post I wrote a while back on why I recommend the Swing Migration to customers: http://msmvps.com/blogs/kwsupport/archive/2006/08/13/107528.aspx SignatureKevin Weilbacher [SBS MVP] "The days pass by so quickly now, the nights are seldom long" * On Jan 24, 7:38 pm, "Kevin Weilbacher" <k...@DELETEkwsupport.com> wrote: > Sean, a couple of years ago someone had a similar situation, with a > Firebox [quoted text clipped - 52 lines] > > - Show quoted text - Thanks again Kevin for the response. I went in and cranked up the allowed attatchment size to 30 megs and the number of lines allowed to a higher level. I then sent a Ten meg file to the account. IT WORKED. I am not entirely happy about allowing the large file size, but there should be very few files sent with such large attatchements. The customer is happy that the email is working, but to be honest I am still expecting some customers to get that message in the future.. it is just the way my luck goes.. I am currently in the process of getting the customer to upgrade to SBS 2003. Have you heard of the "Swing" method? From what I have read, it seams to be the way to go... S |
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