ActiveSync/IIS virtual directory "Microsoft-Server-ActiveSync"

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IT Consultant - 26 Jul 2008 17:51 GMT

Exchange Server 2003/SP2
Windows Server 2003/SP2

I recently read the articles regarding rebuilding the
"Microsoft-Server-ActiveSync" virtual directory and completed the recreation
of the six directories "Public, Exchange, MSA, Exadmin, OMA and ExchWeb",
restarted IIS Admin, and have no errors in my application logs. In fact,
ActiveSync appears to be happy.

"Microsoft Exchange ActiveSync has been loaded: Process ID: [6628]."

Now if I go to https://mywebsite.com/Exchange/Microsoft-Server-ActiveSync I
get the page (Forms enabled) and can log into the server. But this is from a
browser on a PC not a mobile device.

So one of my most baffling questions is, "What files are supposed to be in
C:\Program Files\Exchsrvr\OMA\Sync"? There are none. My second question is,
"How can turn on more debugging to see how my mobile client is hitting the
server? Before I rebuilt the virtual directories, I was at least getting an
error. Here's an example.

Source ActiveSync Server
Event ID: 3005
Unexpected Exchange mailbox Server error: Server: [mywebsite.com] User:
[user@mywebsite.com] HTTP status code: [409]. Verify that the Exchange
mailbox Server is working correctly.

I could really use some help. I know I'm almost there and it's really
frustrating.

Thanks!

Roy

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IT Consultant - 26 Jul 2008 18:12 GMT

I wanted to add some more debugging information that I found in the log file.
This indicates that my iPhone is hitting the server and it doesn't appear to
be erroring out.

#Date: 2008-07-26 16:39:57
#Fields: date time s-sitename s-ip cs-method cs-uri-stem cs-uri-query s-port
cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status
2008-07-26 16:39:57 W3SVC1 172.16.4.20 GET
/Exchange/Microsoft-Server-ActiveSync - 80 - 172.16.4.40
Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727) 401 2 2148074254
2008-07-26 16:51:29 W3SVC1 172.16.4.20 OPTIONS /Microsoft-Server-ActiveSync
- 80 - 172.16.4.40 Apple-iPhone/501.347 200 0 0
2008-07-26 16:51:55 W3SVC1 172.16.4.20 OPTIONS /Microsoft-Server-ActiveSync
- 80 - 172.16.4.40 Apple-iPhone/501.347 200 0 0
2008-07-26 16:52:20 W3SVC1 172.16.4.20 OPTIONS /Microsoft-Server-ActiveSync
- 80 - 172.16.4.40 Apple-iPhone/501.347 200 0 0
2008-07-26 16:52:23 W3SVC1 172.16.4.20 OPTIONS /Microsoft-Server-ActiveSync
- 80 - 172.16.4.40 Apple-iPhone/501.347 200 0 0
2008-07-26 16:52:29 W3SVC1 172.16.4.20 OPTIONS /Microsoft-Server-ActiveSync
- 80 - 172.16.4.40 Apple-iPhone/501.347 200 0 0
#Software: Microsoft Internet Information Services 6.0

And the symptoms are that I can't see any mailbox data. It just shows me an
inbox with nothing in it.

Thanks,

Roy

> Exchange Server 2003/SP2
> Windows Server 2003/SP2
[quoted text clipped - 29 lines]
>
> Roy

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