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Windows Server Forum / Exchange Server / Design / February 2007configuring accounts
Hi, I would like to ask how should I configure Exchange, AD and clients to fill this scenario: The company has its own e-mail, company@company.com, to which has some of the employers access for reading as well as for sending e-mails. Each person has two e-mails, one for business, surname@company.com and one personal, firstname@company.com. Company is running Win 2003 SBS Standard, Exchange 2003. My current solution was: - AD account with "surname" login - AD account with "firstname" login, with loging in disabled - AD account with "company" login, also disabled. On the server side, company e-mail was allowed to be accessed from some employers, and each firstname e-mail was allowed to be accesed by lastname account. On the client however (Outlook 2007), there had to be Exchange account, automaticaly the loging-in account, which is lastname. Then, additional Exchange accounts are the firstname one and the company one if applicable. However, additional IMAP accounts were needed to be able to send e-mails from company or firstname mails, the Exchange way did not worked, perhaps because of security settings. Now we are going to do full reinstallation, so my question is, if this solution is the only possible, since I don't like it very much. Do I need to create the AD accounts only for mails? Could the Outlook 2007 load all the Exchange accounts which are available for the particular user? Do I have to set up these duplicate IMAP accounts? Or how do I set up the Exchange to allow sending e-mails from the Exchange alternative accounts? Is it possible without this "from firstname/company on behalf of secondname" header? How would you solve this? Thank you for any idea, Jan >Hi, > I would like to ask how should I configure Exchange, AD and clients to fill [quoted text clipped - 33 lines] > Thank you for any idea, > Jan This took some reading and working out. Can you explain exactly why you need different mailboxes for the three functions? Given that I'm fairly sure you will know that you can have as many SMTP addresses attached to a user account as you want and the users can separate the mail into the three parts. (Any reason you're allowing users to get personal emails into your Exchange anyway?) >>Hi, >> I would like to ask how should I configure Exchange, AD and clients to [quoted text clipped - 45 lines] > can separate the mail into the three parts. (Any reason you're > allowing users to get personal emails into your Exchange anyway?) The company mailbox is needed because 1) customers mostly don't know who works on their order. So they just send data to the company mail. Also orders unrelated mail is being sent there. 2) at the time the company didn't have its own server (and so many employers), it had three company mailboxes from public providers (just because sometimes some didn't work at these times) so the server regularly picks up these and stores them in the company exchange account. The surname mailbox is needed just as you would expect, also some people just do work from another branch and this would be more mess than necessary if mixed in the common mailbox. The personal mailbox is not my business. Let's take it as a company politics, that they offer personal e-mails for their employers. This is not america and half of them even don't have access to internet at home... By the way, we are talking about maximum of ten employers, if this explains something. :-) How can I add SMTP addresses to the user account without creating separate outlook account? Thank you for your patience, Jan >>>Hi, >>> I would like to ask how should I configure Exchange, AD and clients to [quoted text clipped - 49 lines] > 1) customers mostly don't know who works on their order. So they just send >data to the company mail. Also orders unrelated mail is being sent there. Well that's just an address, not a mailbox necessarily. It could be a distribution group, group mailbox or public folder with an address. Do you know anything about that? If you do you can have a think about it, if not you can come back and ask for a little help in deciding which route to go. > 2) at the time the company didn't have its own server (and so many >employers), it had three company mailboxes from public providers (just [quoted text clipped - 8 lines] >politics, that they offer personal e-mails for their employers. This is not >america and half of them even don't have access to internet at home... Here's a plan for you. Use two MAPI profiles in Outlook. Configure Outlook to prompt for the profile when it starts. Call each profile Personal and Work. >By the way, we are talking about maximum of ten employers, if this explains >something. :-) > >How can I add SMTP addresses to the user account without creating separate >outlook account? No longer applicable, see above. >Thank you for your patience, > Jan Hi Mark, I really appreciate your answer. See comments below. >>The company mailbox is needed because >> 1) customers mostly don't know who works on their order. So they just [quoted text clipped - 6 lines] > if not you can come back and ask for a little help in deciding which > route to go. Well in fact, the mail sent to the company mailbox is being sorted (manually) to the public folders and subfolders by orders. I have never heard about group mailbox or public folder with an address, but it sounds promising, could you please introduce it for me a little bit? I only don't want to take the incoming mail and duplicate it into several mailboxes, what, I guess, is the distribution group for, isn't it? >> 2) at the time the company didn't have its own server (and so many >>employers), it had three company mailboxes from public providers (just [quoted text clipped - 14 lines] > Use two MAPI profiles in Outlook. Configure Outlook to prompt for the > profile when it starts. Call each profile Personal and Work. ... and then both profiles will have their Exchange account as the main account, that seems like a very good idea. >>By the way, we are talking about maximum of ten employers, if this >>explains [quoted text clipped - 4 lines] > > No longer applicable, see above. However, I would be very pleased to know the answer. ;-) As I am reading through, I wonder if I have to visit each computer to set this configuration or if it is possible to applicate it globally during installation? Thank you very much, Jan >Hi Mark, > I really appreciate your answer. See comments below. [quoted text clipped - 16 lines] >only don't want to take the incoming mail and duplicate it into several >mailboxes, what, I guess, is the distribution group for, isn't it? Investigate Mail Enabling public folders. It's quick and easy to do and is in the online help in Exchange System Manager. A Group Mailbox is nothing more than another AD account and mailbox that's called "Orders" or "Info", whatever. You then apply permissions on that so the users in those departments can open the mailbox. You then go to the email profiles and "Open another users mailbox". Again, that's pretty simple to do. If you need people to send email as if they were "info@domain.com" you can give them "Send As" rights. (Again, google and online help are there for you) You're right. A Distri Group is not for you if you only want one copy delivered to one place. >>> 2) at the time the company didn't have its own server (and so many >>>employers), it had three company mailboxes from public providers (just [quoted text clipped - 32 lines] >this configuration or if it is possible to applicate it globally during >installation? You will want to go to each workstation and show them how to work it. It sounds like the users are none too advanced and might need a little training. >Thank you very much, > Jan The personal email should really be in this totally separate account in a totally separate Mail profile. See above on that. Okay Mark, thank you very much for your help. Jan |
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