Recipient Update Service Error

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Alan - 13 Jan 2006 14:43 GMT

Hello all,

I receive the following error after creating a policy to exempt mailboxes
from our mailbox manager policy. One mailbox manager policy is for setting a
retention period for mesages to expire after a predetermined amount of time.
The second policy is for exempting mailboxes we don't want to fall under the
first. The exclusion policy is set highest (1), with the normal retention
policy set at 2. Whenever I try to apply the exemption policy, I receive the
following:

Exchange System Manager

The specified directory service attribute or value already exists.

Facility: LDAP Provider
ID no: 8007200d
Exchange System Manager

I referenced MSKB article 821743, but removing entries in the gatewayProxy
attribute doesn't make a difference. Same error. Have also tried moving the
RUS service to another server. No luck there either.

Any suggestions would be appreciated. Thank you.

Reply to this Message

Matthew Wade - 16 Jan 2006 17:01 GMT

You don't need to set the exclusion policy if you have the filter set on the
retention policy correctly. Only one mailbox policy can be applied per
mailbox. If you filter the retention policy to only apply to user accounts
you so designate then you won't need to apply the exclusion policy at all as
they won't have .

One option would be to apply the retention policy to everyone and reset the
filter on the exclustion policy to exclude those users you don't want
effected (IE: by OU or some other field in AD you can query on)

Matthew Wade
MCSE+M, MCSA+M

> Hello all,
>
[quoted text clipped - 24 lines]
>
> Any suggestions would be appreciated. Thank you.

Reply to this Message