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Windows Server Forum / Exchange Server / Design / December 2004

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can't fwd to Internet email using Rules Wizard

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Sur - 22 Dec 2004 14:54 GMT
Hi,

I'm sorry if this has been brought up before.

I'm not able to forward my incoming emails to any internet email using
Outlook 2000 SR-1.  There's no blocking AFAIK.
If I forwarded the email manually (click Forward, type in the internet
email), the recipient can receive the emails.
However, if I automate it using Rules Wizard, the recipient doesn't receive
my email. There's no error message returned to me, btw.

I'm the Exchange (5.5 SP3) Admin here, so where do I start t/shooting?
THANKS.

,Sur
Teo Gomez - 22 Dec 2004 15:11 GMT
Create a contact in Outlook or a Custom recipient on exchange and then point
the rule to the contact.

Teo

> Hi,
>
[quoted text clipped - 11 lines]
>
> ,Sur
Sur - 22 Dec 2004 16:00 GMT
Done that.
Still not working  :-(

> Create a contact in Outlook or a Custom recipient on exchange and then point
> the rule to the contact.
[quoted text clipped - 16 lines]
> >
> > ,Sur
Dan King - 22 Dec 2004 17:26 GMT
Open the ESM snap-in
Go to: Global Settings>Internet Message Format
In the right pane choose Default and click properties (you may have
something other than Default, but I doubt it)
Select the ADVANCE tab. Look at the bottom and select the items you want to
allow.
Sur - 23 Dec 2004 04:17 GMT
Sorry, but where is the setting that you mentioned in Exchange 5.5 (SP3) ?
Thanks.

> Open the ESM snap-in
> Go to: Global Settings>Internet Message Format
> In the right pane choose Default and click properties (you may have
> something other than Default, but I doubt it)
> Select the ADVANCE tab. Look at the bottom and select the items you want to
> allow.
Dan King - 23 Dec 2004 04:37 GMT
Sorry, I missed the 5.5 part.
I have no idea in 5.5.
I did some searching, as I'm sure you have, and came up with nothing.
Good luck
Sur - 23 Dec 2004 04:58 GMT
Basically I need to forward BOTH incoming & outgoing emails of 1 employee
(say: John) to my boss external email address.
Things that I have tried:
- We have Mail Journal here which receives all INCOMING & OUTGOING emails
from all users.
 Hence, we created a rule under Outlook to forward any emails from John to
myboss@external-email.com.
 I can see the sent emails in Sent Items, but my boss didn't receive them.
- Created a Contact in Outlook and use that contact in the rule -> same
result as above
- Created a Custom Recipient in Exchange and use it in the rule -> same
result as above
- Created a Distribution List in Exchange and put a Custom Recipient as a
member, use distribution list in the rule -> sama result as above

Any inputs/pointers will be greatly appreciated.

,Sur

> Sorry, I missed the 5.5 part.
> I have no idea in 5.5.
> I did some searching, as I'm sure you have, and came up with nothing.
> Good luck
Sur - 23 Dec 2004 09:54 GMT
At last I found why I can't AutoFwd to any internet email.
In the Exchange Internet Mail Service properties -> Internet Mail tab ->
Advanced Options.
Untick "Disable Automatic Replies to Internet"

,Sur

> Basically I need to forward BOTH incoming & outgoing emails of 1 employee
> (say: John) to my boss external email address.
[quoted text clipped - 19 lines]
> > I did some searching, as I'm sure you have, and came up with nothing.
> > Good luck
 
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