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Windows Server Forum / Exchange Server / Clients / July 2008

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exchange 2003 and outlook 2007 OWA

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Jorin van Mourik - 09 Jul 2008 09:23 GMT
I can't seem to connect my outlook 2007 to my webmail account. With outlook
2003 I had no problems. With outlook 2007 I get the following error:

Can't open your standardfolders for e-mail. You have to connect with
Microsoft Exchange with your current profile before you can synchronise with
your file with offline folders. (I tried to translate it from dutch so i dont
know if this is the exact message you should get in english)

When I configured the profile, the connection was there. He recognized the
server and my name. So then I started outlook and got the message above.

Does somebody here has an answer for me??

thanks anyway
Jorin
Ed Crowley [MVP] - 09 Jul 2008 15:01 GMT
I don't know what a "webmail account" is.  If it isn't an Exchange mailbox,
then you've posted to the wrong list and I suggest you direct your question
to the most appropriate Outlook newsgroup.
Signature

Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
.

>I can't seem to connect my outlook 2007 to my webmail account. With outlook
> 2003 I had no problems. With outlook 2007 I get the following error:
[quoted text clipped - 13 lines]
> thanks anyway
> Jorin
Jorin van Mourik - 09 Jul 2008 16:44 GMT
Sorry, I forgot to mention that we have a windows server 2003 with exchange
2003 on it installed, and normal users use outlook web access. I want to get
that in my outlook 2007. Hope the information is now complete.

gr

> I don't know what a "webmail account" is.  If it isn't an Exchange mailbox,
> then you've posted to the wrong list and I suggest you direct your question
[quoted text clipped - 16 lines]
> > thanks anyway
> > Jorin
DaveMills - 09 Jul 2008 18:43 GMT
OWA and Outlook 2007 are different products. Outlook 2007 (or 2003) has no
function in OWA it is just the Ex Server that does OWA via IIS. You do not need
Outlook to use OWA.

>Sorry, I forgot to mention that we have a windows server 2003 with exchange
>2003 on it installed, and normal users use outlook web access. I want to get
[quoted text clipped - 23 lines]
>> > Jorin
>>
Signature

Dave Mills
There are 10 type of people, those that understand binary and those that don't.

Jorin van Mourik - 09 Jul 2008 18:55 GMT
But I want to use outlook?

> OWA and Outlook 2007 are different products. Outlook 2007 (or 2003) has no
> function in OWA it is just the Ex Server that does OWA via IIS. You do not need
[quoted text clipped - 26 lines]
> >> > thanks anyway
> >> > Jorin
SvenC - 10 Jul 2008 10:14 GMT
HI Jorin,

> I can't seem to connect my outlook 2007 to my webmail account. With
> outlook 2003 I had no problems. With outlook 2007 I get the following
[quoted text clipped - 9 lines]
> recognized the server and my name. So then I started outlook and got
> the message above.

Please try to configure your profile manually.
Enter the exchange server name and your mailbox alias.
Click on Check names. Does your server and alias name get underlined
which is a sign that your mailbox was found?
What is your current log on account. Is it the owner of that mailbox?
Do you get a logon dialog?

--
SvenC
Jorin van Mourik - 10 Jul 2008 11:42 GMT
> HI Jorin,
>
[quoted text clipped - 21 lines]
> --
> SvenC

What I do is this: Configuration screen --> email --> add new profile,
called it webmail --> Now I have a screen called automatic
accountconfiguration, I can put my name e-mail adress and password in here. I
don't do that, I check the box for "Serversettings or extra servertypes
configure manually" click next --> Now i can choose an E-mailservice, I
choose Microsoft Exchange and click next --> Here I enter the Exchange server
name and my username. Now I click more settings --> Now it takes a minute and
then is says "no connection available" I click ok and in the next screen i
click cancel --> In the next screen i choose the connection screen and ckeck
the box "connect through HTTP with Microsoft Exchange", Then I click on
proxy-settings of Exchange --> I enter the right URL, I check the box "Only
connect to proxyservers wich has a certificate with the next principal-name
in it" there I enter the same URL as before only with msstd: instead of
https:// ---> then I click ok --> next screen apply and ok --> Now I'm in the
settings of Microsoft exchange screen with the servername and my username -->
now I click check names --> The servername and my username are underlined
now. I click next and then complete. Now I choose "always connect with
profile webmail". My username and password on my laptop are identical to my
email username and password. So I should not get a logon screen.

When I start outlook I get the message: Can't open your standardfolders for
e-mail. You have to connect with Microsoft Exchange with your current profile
before you can synchronise with your file with offline folders.
SvenC - 10 Jul 2008 12:01 GMT
Hi Jorin,

> What I do is this: Configuration screen --> email --> add new profile,
> called it webmail --> Now I have a screen called automatic
[quoted text clipped - 11 lines]
> principal-name in it" there I enter the same URL as before only with
> msstd: instead of https://

Is that a self signed or an offical certificate? In other words is the CA of
that certificate a trusted publisher?

What happens when you use OWA in IE, does IE display a certicate
warning?

---> then I click ok --> next screen apply
> and ok --> Now I'm in the settings of Microsoft exchange screen with
> the servername and my username --> now I click check names --> The
> servername and my username are underlined now. I click next and then
> complete. Now I choose "always connect with profile webmail". My
> username and password on my laptop are identical to my email username
> and password. So I should not get a logon screen.

I doubt that this will work as your local account is not the domain account
which is owner of that mailbox.

What proxy authentication setting do you have?
Try "basic auth" for example.

Did you follow this: http://www.msexchange.org/tutorials/outlookrpchttp.html

--
SvenC
Jorin van Mourik - 10 Jul 2008 12:24 GMT
> Hi Jorin,
>
[quoted text clipped - 38 lines]
> --
> SvenC

We have an official certificate, when I use OWA in IE I don't get a
certificate warning. And my local account is the same as my email account
(domain account).
When I use Basic auth, there is a logon popup when I click on check names.
But then it doesn't accept my username and password.
Jorin van Mourik - 10 Jul 2008 12:02 GMT
> > HI Jorin,
> >
[quoted text clipped - 45 lines]
> e-mail. You have to connect with Microsoft Exchange with your current profile
> before you can synchronise with your file with offline folders.

I forgot to mention that I do this all the time with outlook 2003 and it
works perfectly.
Jorin van Mourik - 24 Jul 2008 08:16 GMT
Fixed the problem by creating the registry key RPC with dword DefConnectOpts
- value 0
 
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