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Windows Server Forum / Exchange Server / Applications / July 2008POP3 problems on a new server
I have recently added a new Exchange 2003 Standard server to our Domain. This is an additional server that we want to use for mailbox storage we will call it New Server. The other server in the picture, Old Server, is SBS 2003. The exchange installation went smoothly, both servers can communicate and can see each other fine. SMTP packets are sent without any issues... We moved all the mailboxes to the New server, email communication seemed to work fine. Till I realized that POP3 access for our company's blackberries no longer would work. Both servers have the POP3 service running and both servers have the POP3 virtual server running with the default settings. Our router routes all POP3 and SMTP traffic to our old server. When a mailbox resides on the Old server, Pop3 communication works fine, however, when it is moved to the new server: pop3 stops working. I am a newbie when it comes to exchange... I've been studying up to the best of my ability but am getting nowhere... Please help --Roman Im not sure why you are running POP3 for your BB's. If you dont have BES, use BIS (Blackberry Internet Service). http://na.blackberry.com/eng/support/software/internet.jsp If your router is forwarding the requests for POP3 to your old server, update the routre to point to the new server instead. >I have recently added a new Exchange 2003 Standard server to our > Domain. This is an additional server that we want to use for mailbox [quoted text clipped - 13 lines] > > --Roman On Jul 22, 10:49 am, "Martin Blackstone [MVP]" <mart...@myrealbox.com> wrote: > Im not sure why you are running POP3 for your BB's. If you dont have BES, > use BIS (Blackberry Internet Service).http://na.blackberry.com/eng/support/software/internet.jsp > > If your router is forwarding the requests for POP3 to your old server, > update the routre to point to the new server instead. I tried that as a test procedure last night and it didn't seem to work. Either way, that shouldn't be a problem should it? Both servers are part of the same administrative group, so both servers should be able to authenticate a user and point them to the right place. Seems to work fine for smtp traffic, Pop 3 is where I am running into issues. Am I missing something here? I have some more information here that might prove useful. It seems I am dealing with a logon failure of some sort. I checked the error logs under Application and found a few things. First off I found the following error on the new server: event ID = 1022; source = MSExchangeIS Mailbox; Category = Logons; Type = Error; Description = Logon Failure on database "First Storage Group\Mailbox Store ([NEW SERVER])" - Windows 2000 account [Domain]\[UserName] yada yada yada Then Next up I found an error on the Old server: event ID = 1011; source = POP3SVC; Category = Authentication; Type = Error; Description = Authentication attempt from [IP Address] to [User email address] has failed with error 0x52e. I checked to make sure that the Mailbox Alias value and the User Logon Name (Pre-Windows 2000) values matched and they do. I still have no clue what is causing this problem... Please help --Roman How do they logon? Try domain/username > I have some more information here that might prove useful. It seems I > am dealing with a logon failure of some sort. I checked the error logs [quoted text clipped - 16 lines] > > --Roman I just tried that a little while ago, for some reason it will not accept their connection. The funny thing about this is that once I move them back to the old server, pop3 connects right away, but on the new server they can only get to their mail through smtp. I'm totally stuck on this one Compare the settings between the two? >I just tried that a little while ago, for some reason it will not > accept their connection. The funny thing about this is that once I > move them back to the old server, pop3 connects right away, but on the > new server they can only get to their mail through smtp. I'm totally > stuck on this one |
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